{"id":4824,"date":"2025-12-14T13:26:45","date_gmt":"2025-12-14T04:26:45","guid":{"rendered":"https:\/\/ilazzurri.by-onko-chishin.com\/frequently-asked-questions\/"},"modified":"2026-09-19T20:33:17","modified_gmt":"2026-09-19T11:33:17","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ilazzurri.by-onko-chishin.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one fontsize45\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:32;--minFontSize:32;line-height:var(--awb-typography1-line-height);\">Frequently Asked Questions<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #000000;--link_color: #111111;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:10px;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><!-- \u30a4\u30eb\u30fb\u30a2\u30ba\u30fc\u30ea FAQ en\uff08okcs-faq \u51fa\u529b 2026-10-06\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:1px solid currentColor}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid rgba(128,128,128,.35);background:transparent}\n.okfaq details:last-of-type{border-bottom:1px solid rgba(128,128,128,.35)}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px;color:inherit;background:transparent}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:rgba(128,128,128,.08)}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;opacity:.55;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-at a{color:inherit;text-decoration:underline}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:rgba(128,128,128,.12);margin-top:10px}\n.okfaq .okfaq-cat>summary:hover{background:rgba(128,128,128,.18)}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;opacity:.6;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend some local sightseeing attractions nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u3010Nearby Sightseeing Spots\u3011<br>Tenshodo Cave, Dogashima Yakushido Temple, Tombolo of Dogashima (Sehama Beach), Dogashima Cave Cruise, Komatsu Kanko Center Uokitei, Yuzo Kayama Museum, Dogashima Onsen, Sanshiro Islands<\/p><p>\u3010Popular Attractions in the Area\u3011<br>Dogashima, Tenshodo Cave, Koganezaki Cape, Sanshiro Islands, Ukishima Beach<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there gas stations nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer here for information regarding gas stations in the surrounding area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there staff members who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have multilingual staff members, but please kindly note that available languages may be limited depending on the time of day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a map of the surrounding area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here to view a map of the area surrounding the hotel.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have room options with hot spring baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer guest rooms featuring hot spring baths.<br>The room types equipped with hot spring baths are as follows:<\/p><p>Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath)<br>Luxury Ocean View (with Hot Spring Open-Air Bath)<br>Luxury Ocean View (with Garden Hot Spring Open-Air Bath)<br>Executive Ocean View Suite (with Hot Spring Open-Air Bath)<\/p><p>*The hot spring bath in these guest rooms uses free-flowing hot spring water (heated).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are provided in the hot spring public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The communal bath area is furnished with the following amenities:<\/p><p>Body wash, shampoo, hair conditioner, cotton swabs, razors, hair dryers, combs, facial toner, milky lotion, cleansing oil, hairbrushes, shower caps, hair liquid, hair tonic, and aftershave lotion.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there amenities that we may take home?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests are welcome to take home items such as the complimentary bottled water and toothbrush sets provided in the guest room. Please refrain from taking home towels and room wear.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have guest rooms with open-air baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with an open-air micro-bubble bath (some featuring hot spring water).<\/p><p>The bathtub size comfortably accommodates approximately one adult.<br>In addition, rooms featuring open-air hot spring baths, such as the Executive Ocean View Suite, can comfortably accommodate approximately two adults.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served from 7:30 to 9:30.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please feel free to inform us in advance if you have any food allergies or dietary restrictions.<\/p><p>For buffet meals, guests are kindly requested to select items according to their preference. Our staff will be happy to provide information regarding ingredients used, so please do not hesitate to ask.<\/p><p>*Please note that we may not be able to accommodate certain allergies.<br>*Please kindly understand that we cannot alter menu items based solely on personal preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner does not require advance reservations, and you may dine with us if seats are available on the day.<br>*However, for dining on weekends or during busy seasons, we kindly recommend contacting us to make a reservation by the day before your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served from 18:00 to 20:00.<br>*Depending on reservation status, seating may be limited to an 80-minute time slot.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May children share a bed with an adult?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Preschool children may stay free of charge using existing bedding (without extra meals or bedding).<br>Children of elementary school age and older will be charged adult rates.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I make a reservation if a child will be sharing a bed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you are traveling with a child who will be sharing a bed, please specify the total number of guests under &quot;Number of guests per room&quot; when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about the rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Accommodation Rates for Children&gt;<br>Children of primary school age and older are charged the adult rate.<\/p><p>Preschool children sharing existing bedding (without extra meals or bedding) may stay free of charge.<\/p><p>&lt;Rates&gt;<br>Preschool children: Free breakfast and dinner (Please note that a children's menu is not provided).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking method. Kindly ensure you review the plan details prior to booking. If you wish to cancel your reservation, please proceed via the confirmation email automatically sent upon booking completion. *For reservations made through other booking websites or travel agencies, please contact the respective agency directly.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in is subject to room availability. The fee is JPY 3,300 per room per hour.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are early check-in, late check-in, and late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>**Early Check-in**<br>Available upon request. Please note that it may not be possible depending on room availability.<br>Fee: JPY 3,300 per hour (tax included)<br>Time: From 11:00<br>*An additional charge equivalent to 1 night's stay will apply for check-ins earlier than 11:00.<\/p><p>**Late Check-in**<br>Please contact us if you will arrive significantly later than your scheduled arrival time.<\/p><p>**Late Check-out**<br>Available upon request. Please note that it may not be possible depending on room availability.<br>Fee: JPY 3,300 per hour (tax included)<br>Time: Until 15:00<br>*An additional charge equivalent to 1 night's stay will apply for check-outs after 15:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than my scheduled check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you expect to arrive significantly later than your scheduled arrival time, kindly inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in: 15:00<br>Check-out: 11:00<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Shipping services for your luggage (pay-on-delivery only) are available at the front desk.<br>*Shipping is limited to destinations within Japan.<br>*Courier service: Yamato Transport (Kuroneko Yamato)<br>*Rates vary depending on the size of the package and the destination; please check at the front desk on the day of shipping.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have baby baths available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that baby baths are not available for rental.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do I need to purchase laundry detergent separately for the laundromat?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The coin-operated laundry machines automatically dispense detergent, so no separate purchase is required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer laundry services or have a laundromat on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Coin-operated laundry facilities are available on site.<\/p><p>Prices:<br>Standard Course (Wash + Dry): 500 JPY \/ cycle<\/p><p>Small Load Course (Wash only): 100 JPY \/ cycle<\/p><p>Small Load Course (Wash + Dry): 400 JPY \/ cycle<\/p><p>*Small load courses are for loads up to 2 kg.<\/p><p>The coin laundry is accessible 24 hours a day.<\/p><p>*Detergent is automatically dispensed.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">07. Facilities<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the aesthetic treatments?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The operating hours for aromatherapy treatments are as follows:<\/p><p>Hours: 9:00\u201322:00 (Last entry at 18:00 \/ Last start at 21:00)<br>*Reservations for morning sessions must be made by 18:00 on the previous day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-staying guests use the hot springs or public bath for day trips?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that day-use bath services are currently not available. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hot springs and public baths available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Information on Public Baths and Private Baths]<\/p><p>&lt;Women's Bathing Hours&gt;<br>Dangai Terrace no Yu (Cliff Terrace Bath): 15:00\u201324:00<br>Iisora no Yu: 5:00\u201310:30<\/p><p>&lt;Men's Bathing Hours&gt;<br>Iisora no Yu: 15:00\u201324:00<br>Dangai Terrace no Yu (Cliff Terrace Bath): 5:00\u201310:30<\/p><p>&lt;Private Open-Air Bath&gt;<br>Dokutsu no Yu (Cave Bath) Hours: 15:00\u201321:00 \/ 7:00\u201310:00 (Available April\u2013October only)<\/p><p>*Please kindly note that the private bath is currently closed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the communal bath a hot spring?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our communal bath features natural hot spring water.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">08. Rates &amp; Payment<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use e-money or mobile electronic payments?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that electronic money and mobile electronic payments are not accepted. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If paying on-site, when should the payment be made?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For payments made on-site, we kindly request that payment be settled upon check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For payments made on-site, we accept the following credit and debit cards:<br>\u30fbVISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, and Debit Cards<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are accepted for the accommodation fee?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Accommodation fees can be paid in cash or by credit card.<\/p><p>For payment at the hotel, the following credit cards are accepted:<br>- VISA, JCB, American Express, Diner\u2019s Club, UC, DC, NICOS, UFJ Card, Debit Card<\/p><p>*Please note that electronic money and mobile payments are not accepted. Thank you for your understanding.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">09. Access &amp; Transportation<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I access the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u25a0 Approx. 60 minutes by Tokai Bus from Izukyu-Shimoda Station.<br>We offer a complimentary shuttle service to and from 'Dogashima', the nearest bus stop to our hotel. Please feel free to call us when you arrive at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will gladly pick you up.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I access the hotel from the nearest airport?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that there are no airports located near Il Azzurri.<br>For details on how to reach our hotel, please refer to our access information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a parking lot for large vehicles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our parking lot can accommodate up to 5 buses and 50 passenger cars (approximately 42 outdoor spaces and 8 indoor garage spaces).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which is the nearest station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Izukyu Shimoda Station is the most convenient station when visiting Il Azzurri. We offer a direct complimentary shuttle service. Please see here for further details. The nearest bus stop is Dogashima. We also offer complimentary shuttle transfers to and from the Dogashima bus stop.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">10. Membership Program<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special privileges if I stay on my birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For birthdays and special anniversaries, we are pleased to prepare towel art in your room prior to your arrival.<br>Please mention your request in the remarks column when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">My account has been locked and I cannot log in as a member.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Your member account will be locked automatically after six consecutive incorrect password attempts. The lock will automatically be removed after 1 hour, so please wait until then.<br>Please kindly note that resetting your password will not unlock the account immediately.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I become a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed from here to register as a new member.<\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (332)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">32<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend some local sightseeing attractions nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u3010Nearby Sightseeing Spots\u3011<br>Tenshodo Cave, Dogashima Yakushido Temple, Tombolo of Dogashima (Sehama Beach), Dogashima Cave Cruise, Komatsu Kanko Center Uokitei, Yuzo Kayama Museum, Dogashima Onsen, Sanshiro Islands<\/p><p>\u3010Popular Attractions in the Area\u3011<br>Dogashima, Tenshodo Cave, Koganezaki Cape, Sanshiro Islands, Ukishima Beach<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hospital near the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Nishiizu Kenikukai Hospital is located approximately 5 minutes away by car, and Ishida Clinic is about 10 minutes away by car.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there gas stations nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer here for information regarding gas stations in the surrounding area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any banks or ATMs nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are no banks in the Dogashima area. The nearest ATM is located at Seven-Eleven, approximately a 3-minute walk from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there staff members who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have multilingual staff members, but please kindly note that available languages may be limited depending on the time of day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell accommodation gift vouchers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding gift certificates and accommodation vouchers, please contact the hotel directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me where to check the local weather forecast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can view the local weather forecast here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">From where can I watch the fireworks?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The viewing location for the Dogashima Fire Festival Fireworks Display is just a 3 to 4-minute walk from Il Azzurri.<br>Please refer to our official information page for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the restrictions regarding smoking?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is one designated outdoor smoking area located to the right of the entrance. All indoor areas of the hotel are strictly non-smoking.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the official name of the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The official name of the hotel is &quot;Il Azzurri&quot; (\u30a4\u30eb\u30fb\u30a2\u30ba\u30fc\u30ea).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend any activities in the area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to assist you with activity recommendations over the phone. Please feel free to contact us at your convenience.<\/p><p>TEL: +81-558-52-0346<br>Hours: 9:00 - 18:00<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a map of the surrounding area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here to view a map of the area surrounding the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any fireworks festivals held nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u3010Dogashima Fire Festival\u3011<br>An annual fireworks festival that signals the start of summer in Nishi-Izu.<br>The viewing area is just a 3 to 4-minute walk from the hotel.<br>Please click here for more details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to set off fireworks nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can enjoy fireworks at the nearby Norihama Beach.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any supermarkets nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Supermarkets near the hotel include &quot;Food Store Aoki Nishi-Izu Store&quot; (approx. 5 minutes by car) and &quot;MaxValu Matsuzaki Store&quot; (approx. 8 minutes by car).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do in the event of an emergency evacuation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In the event of an emergency, please follow the instructions provided by our staff to evacuate safely.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell medicine at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In accordance with the Pharmaceutical Affairs Law, we are unable to provide or sell medications.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell sunscreen or tanning oil?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not sell sunscreen or tanning oil. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I find information about career opportunities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please visit our careers page for current employment opportunities and details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many floors does the hotel building have?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel building has six floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which company operates the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel is operated by Onko Chishin Inc.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to go snorkeling.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regarding snorkeling, we kindly ask you to contact the hotel directly by phone for inquiries.<\/p><p>TEL: +81-558-52-0346<br>Hours: 9:00 - 18:00<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to hide the chat icon?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can hide the speech bubble by tapping the small &quot;x&quot; mark, and the chat icon by tapping the minus &quot;-&quot; mark.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide the hotel's official website URL?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please visit our official website for further information and updates.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding other hotel guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but in order to protect personal privacy, we are unable to disclose any information concerning our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an operator available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but this service is an automated AI response system. Should you wish to speak with an operator, kindly contact the property directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding closed days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In the event of an emergency such as a natural disaster, or depending on social circumstances, operating hours may change or the property may temporarily close.<\/p><p>The latest information will be announced on our official website. If you require immediate assistance, please contact us directly by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there swimming beaches near the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Norihama Beach, a popular swimming spot in Nishi-Izu, is located approximately a 2-minute drive from our hotel. It is a very popular destination for families.<\/p><p>For details on Norihama Beach and other swimming beaches in the surrounding area, please refer to our official website pages.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How long does it take to receive a reply to an inquiry email?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We usually respond to inquiry emails within 1 to 2 days. However, please note that it may take a little longer during periods of high inquiry volume.<\/p><p>If you do not receive a reply, it is also possible that our message was not delivered due to your email settings, so please feel free to reach out to us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is a Seven-Eleven convenience store located a 3-minute walk from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Information regarding the Year-end and New Year holiday period<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check our official website for the latest information on operating hours and reservations during the Year-end and New Year holidays.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I am unable to reach you by phone. What should I do?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize if the phone lines are busy. Kindly try calling us again after a short while.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">77<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I invite non-registered visitors to my room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For security reasons, non-registered visitors are not allowed in guest rooms. We kindly ask that you meet your visitors in the lobby.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer baby cots?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer baby cots free of charge.<\/p><p>* Please note that quantities are limited.<br>Advance reservation is available. Please request one in the remarks column when booking or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bed guards available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have bed guards available for guest use.<br>Please kindly note that quantities are limited.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an electric kettle in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An electric kettle is provided in your room for your convenience. Please feel free to use it.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What type of bathroom and toilet facilities are in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a bidet toilet (Washlet).<br>All rooms feature a microbubble bath on the terrace (some rooms utilize hot spring water), as well as an indoor shower and bathtub.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a refrigerator.<br>Complimentary bottled water is provided for the number of guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is free Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Free Wi-Fi is available in all guest rooms.<br>If you have any questions regarding connection details, please feel free to ask our staff upon arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Please provide the dimensions of the beds (futons).<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The bed dimensions are as follows:<\/p><p>\u25a0 Deluxe Ocean View Twin (with open-air microbubble bath)<br>*Rooms for up to 4 guests<br>Bed size: 120cm \u00d7 195cm \/ Sofa bed: 101cm \u00d7 207.5cm<\/p><p>\u25a0 Deluxe Ocean View Twin (with open-air microbubble bath)<br>*Rooms for up to 3 guests<br>Bed size: 120cm \u00d7 195cm<br>Sofa bed in rooms with bed frames: 170cm \u00d7 195cm<br>Sofa bed in rooms without bed frames: 101cm \u00d7 207.5cm<\/p><p>*For Deluxe Ocean View Twin, Luxury Ocean View, Luxury Ocean View, Luxury Ocean View, and Executive Ocean View Suite, the bed size is 120cm \u00d7 195cm \/ Sofa bed: 170cm \u00d7 195cm.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are yukata or room wear provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide nightwear (pajamas) for our guests. \u25a0 Size: One-size-fits-all for both men and women. \u25a0 Children's sizes: Size S (for lower elementary school) and Size M (for upper elementary school). * Kindly refrain from wearing nightwear in the restaurant. You are welcome to wear it in other areas of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have smartphone chargers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Smartphone chargers are available for rental. Please note that quantities are limited. Advance reservations are accepted via the remarks column when booking or by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to join the beds together as a Hollywood Twin or move them against the wall?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we can arrange Hollywood twin setups or place beds against the wall.<br>Please submit your request when making a reservation, or call us after booking.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have room options with hot spring baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer guest rooms featuring hot spring baths.<br>The room types equipped with hot spring baths are as follows:<\/p><p>Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath)<br>Luxury Ocean View (with Hot Spring Open-Air Bath)<br>Luxury Ocean View (with Garden Hot Spring Open-Air Bath)<br>Executive Ocean View Suite (with Hot Spring Open-Air Bath)<\/p><p>*The hot spring bath in these guest rooms uses free-flowing hot spring water (heated).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are provided in the hot spring public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The communal bath area is furnished with the following amenities:<\/p><p>Body wash, shampoo, hair conditioner, cotton swabs, razors, hair dryers, combs, facial toner, milky lotion, cleansing oil, hairbrushes, shower caps, hair liquid, hair tonic, and aftershave lotion.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a cafe or tea house in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Exclusive Lounge for Guests: &quot;Tramonto&quot;<\/p><p>Location: 1st Floor<br>Operating Hours: 7:30 - 22:00 (Food service is available only from 15:00 to 18:00)<br>Fee: Complimentary for hotel guests<\/p><p>Enjoy snacks such as arancini and mixed nuts, along with free-flowing beverages including refreshing lemonade made with fresh lemons, draft beer, wine, limoncello, and other alcoholic options.<\/p><p>*Please note that we do not offer food menus for children.<br>*Menu items are currently subject to adjustment and may change.<br>*Drinks served in the lounge may be taken back to your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if the bed gets stained or soiled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that you inform the front desk staff if the bed becomes stained or soiled.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a kitchen in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that there are no kitchens available in the guest rooms. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have toothbrush sets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Toothbrush sets are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can Mount Fuji be seen from the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While Mount Fuji cannot be seen from our hotel, you can enjoy stunning views of the sunset over the expansive Suruga Bay, Sanshiro Islands, and the rare natural phenomenon known as the Tombolo effect.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Regarding TV connectivity (Screen Mirroring, HDMI, USB)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that the televisions in our guest rooms do not support screen mirroring.<br>HDMI connection is available. If you wish to use HDMI, please mention this in the remarks section when booking.<br>Please kindly bring your own cable as cable rentals are not provided.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bathrobes provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that bathrobes are not provided in the guest rooms. We appreciate your kind understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay in the same room for consecutive nights?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you book consecutive nights under the same accommodation plan, you can stay in the same room. However, if your consecutive stay consists of multiple bookings under different plans, you may be required to change rooms. If you have any specific requests, please kindly inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have curling hair dryers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer curling hair dryers available for loan upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a freezer available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that the refrigerators in the guest rooms do not have a freezing compartment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are electronic cigarettes, such as IQOS, permitted in non-smoking rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask guests to refrain from using electronic or heated tobacco products in guest rooms. Please use the designated smoking areas.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there locations in the hotel where we can view the sunrise or sunset?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms are oceanfront, offering a sweeping view of Suruga Bay.\\nWhile the sunrise cannot be seen from our hotel, you can enjoy the beautiful sunset as well as the night sky filled with stars.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are futons available? Is there a futon-laying service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are furnished with beds. Please kindly note that we are unable to replace beds with futons.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there non-smoking guest rooms available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are entirely non-smoking.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are smoking rooms available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that we do not have smoking rooms. Dedicated smoking areas are available within the hotel for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bathroom in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All rooms feature a microbubble bath on the private terrace (select rooms utilize natural hot spring water), as well as an indoor shower and bathtub. *Please note that Executive Ocean View Suites are equipped with a shower booth only.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hair dryers available in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair dryers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are towels provided in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bath towels and face towels are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if an item in my room is malfunctioning (e.g., refrigerator not cooling, lights not turning on, no hot water)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you experience any issues with the amenities or equipment in your room, please do not hesitate to contact our staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I walk around the hotel in room wear (yukata) and slippers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests are welcome to wear sleepwear and slippers throughout the hotel.\\nHowever, we kindly ask that you refrain from wearing sleepwear and slippers when dining at the restaurant.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are air purifiers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Air purifiers are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there open-air baths (rotenburo)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, open-air baths are located within the communal bath area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are shoes allowed inside the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Shoes are strictly prohibited inside guest rooms. There is a small step of 2\u20133 cm at the entrance where we kindly ask guests to change into slippers. Slippers are provided in every guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are facial cleansers provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Facial cleansers, moisturizing creams, and other skincare products are provided in both guest rooms and the public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a cold plunge bath available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a cold plunge bath is available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I receive a massage in my room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer in-room aromatherapy treatments. (Advance reservation required)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms equipped with air conditioning?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, all guest rooms feature individually controlled air conditioning, allowing you to adjust the temperature to your preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are tableware and cutlery available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we can prepare them in your room if requested in advance.<br>We offer items such as forks, knives, and plates. Please feel free to contact us with your requests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can guest rooms be accessed while seated in a wheelchair?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is a ramp leading from the entrance, allowing room access via wheelchair after entering the building.<br>However, please note that there is a step of approximately 10 cm at the entrance to the guest rooms and the public bath.<br>If you have any special requests, please feel free to contact our staff, and we will do our best to accommodate you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer VOD (Video on Demand \/ pay-per-view TV)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest room televisions only provide terrestrial channels and free BS satellite channels.<\/p><p>*Pay-per-view broadcasts are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are slippers available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Slippers are provided in all guest rooms.<\/p><p>Two types are available:<br>- Disposable slippers<br>- Sandal-style slippers<\/p><p>*Please note that we do not offer slippers for children. We kindly ask for your understanding.<br>*Shoes are strictly prohibited inside the guest rooms. Please change into slippers at the entrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are shampoo and conditioner provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, shampoo and conditioner are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are drinks provided in the guest room refrigerator?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary bottled water is provided in the refrigerator for the number of registered guests.<br>*Please note that no other beverages are provided.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the Wi-Fi password?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask you to inquire with our front desk staff upon arrival or refer to the information guide provided in your guest room for Wi-Fi connection details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What brand of hair dryer is provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide SALONIA hair dryers.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a closet in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, guest rooms are equipped with a closet.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there guest rooms with a private garden?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer the &quot;Luxury Ocean View (with Garden Onsen Open-Air Bath)&quot; room category featuring a garden. While the open-air bath area is completely private and cannot be seen from other rooms, please kindly note that the edge of the garden is visible from certain guest rooms. To allow guests to fully enjoy the open atmosphere and breathtaking scenery, the edge of the garden is intentionally left unroofed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can we enjoy a home theater experience in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The Executive Ocean View Suite is equipped with a smart ceiling light featuring a high-performance projector and high-quality speakers (compatible with Bluetooth and AirPlay), allowing you to relax and enjoy your favorite movies and music.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the bedding in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our guest rooms are equipped with high-quality mattresses and bedding from France Bed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there amenities that we may take home?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests are welcome to take home items such as the complimentary bottled water and toothbrush sets provided in the guest room. Please refrain from taking home towels and room wear.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What can I watch on the room television? (Channels \/ Streaming services \/ Pay TV)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Terrestrial digital broadcasts and BS satellite broadcasts are available in all guest rooms.<\/p><p>*Please note that pay-per-view channels are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room amenities and equipment are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Room Amenities &amp; Equipment]<\/p><p>\u25a1 Amenities in All Rooms<br>Body soap \/ Shampoo \/ Conditioner \/ Face &amp; Hand wash \/ Cleansing oil \/ Milky lotion \/ Gel lotion \/ Toothbrush set \/ Shower cap \/ Hairbrush \/ Cotton swabs \/ Razor \/ Bath towel \/ Face towel \/ Slippers \/ Nightwear (two-piece, free size, unisex)<\/p><p>\u25a1 Equipment &amp; Facilities<br>Air purifier \/ Electric kettle \/ Hair dryer \/ Empty refrigerator (complimentary bottled water per guest) \/ TV<\/p><p>[Executive Ocean View Suite Only]<br>Ceiling light equipped with high-performance projector and high-quality speaker (Bluetooth\/AirPlay supported)<br>[Other Guest Rooms]<br>Bose mobile Bluetooth speaker with deep bass and high quality sound<\/p><p>Hammocks installed: 3 rooms (on the terrace of Luxury Ocean View x 2), 4 rooms (inside Executive Ocean View Suite x 1)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the hot springs free-flowing directly from the source (gensen kakenagashi)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that the hot springs in both the public bath and guest rooms are not entirely free-flowing directly from the source.<\/p><p>The hot spring in the public bath uses a filtration and circulation system.<\/p><p>The hot springs in guest rooms with hot spring baths are free-flowing (kakenagashi).<br>*Please note that the water is heated.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have guest rooms with open-air baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with an open-air micro-bubble bath (some featuring hot spring water).<\/p><p>The bathtub size comfortably accommodates approximately one adult.<br>In addition, rooms featuring open-air hot spring baths, such as the Executive Ocean View Suite, can comfortably accommodate approximately two adults.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is in-room dining available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that in-room dining service is not available at Il Azzurri.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do rooms equipped with a bath feature a Jacuzzi?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms feature a microbubble bath on the terrace (some rooms utilize natural hot spring water), as well as an indoor shower and bathtub.<\/p><p>[What is a Microbubble Bath?]<br>It is a bath that generates ultra-fine bubbles made from water and air. These microbubbles carry negative ions, which help remove impurities from the skin, promote blood circulation, and stimulate perspiration.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to request a specific room location (e.g., high floor, adjacent rooms, or corner room)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be pleased to accept your preferences as a request; however, please note that we cannot guarantee them in advance.<br>*Depending on room availability and room type, we may not be able to fulfill your request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding the suites and special guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Located on the top floor, we offer the Executive Ocean View Suite featuring a private open-air hot spring bath.<br>Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a shower room in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Showers are equipped inside all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are pajamas provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide sleepwear for our guests. (Two-piece set, one-size-fits-all, unisex)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How spacious are the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Details regarding the size and layout of each guest room can be viewed here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are televisions available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with an LCD television.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there rooms available for three guests sharing one room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms can accommodate up to three guests in one room. An extra bed is also available.<br>As rates vary depending on the number of guests and the plan selected, please kindly check the rate plans when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which floors are the guest room floors?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest rooms are located on the 2nd to 6th floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the baths in the guest rooms hot spring water?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The following room types feature private hot spring baths:<\/p><p>- Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath)<br>- Luxury Ocean View (with Hot Spring Open-Air Bath)<br>- Luxury Ocean View (with Garden Hot Spring Open-Air Bath)<br>- Executive Ocean View Suite (with Hot Spring Open-Air Bath)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there rooms available for four guests in one room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All room types except the Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath) and Deluxe Ocean View Twin (1\u20133 guests) can accommodate four guests in a single room.<\/p><p>Extra beds will be provided. Please note that rates vary depending on the number of guests and the selected plan, so kindly check the rate details when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of view can I enjoy from the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms offer an oceanfront view overlooking Suruga Bay. Guests can fully enjoy the breathtaking scenery, from stunning sunsets to beautiful starry skies under the moonlight. *Please note that due to the structural design of the building, fireworks during the fireworks festival cannot be viewed from the guest rooms. The viewing area for the fireworks festival is approximately a 3-minute walk from the property.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many guest rooms are there?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have a total of 46 guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many beds are available in each guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to each individual guest room page for details regarding the number of beds available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I see photos of the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Photos of our guest rooms can be viewed here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are extra beds available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Extra beds are available. As charges vary depending on the number of guests and the selected plan, please check the room rate plan at the time of reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you inform me about the room arrangements on each floor?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The top floor (6th floor) exclusively features Executive Ocean View Suite rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room types are available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer various types of guest rooms tailored to different occasions. Please check here for details.<\/p><p>*Kotatsu (heated tables) are available exclusively during the winter season in the Executive Ocean View Suite.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the guest capacity for each room type?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The room types and their respective maximum guest capacities are as follows:<\/p><p>- Deluxe Ocean View Twin (with open-air microbubble bath): Up to 4 guests<br>- Deluxe Ocean View Twin (with garden open-air hot spring microbubble bath): Up to 3 guests<br>- Luxury Ocean View (with open-air hot spring microbubble bath): Up to 4 guests<br>- Luxury Ocean View (with garden open-air hot spring microbubble bath): 4 guests<br>- Executive Ocean View Suite (with open-air hot spring microbubble bath): Up to 6 guests<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">55<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I bring outside food and beverages?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;In Guest Rooms&gt;<br>You are welcome to bring food and beverages into your guest room.<\/p><p>&lt;In the Restaurant&gt;<br>Outside food and beverages are generally not permitted in the restaurant. If you wish to bring something for an anniversary or special occasion, please consult with us in advance.<\/p><p>&lt;Baby Food&gt;<br>Baby food is permitted. If you would like your baby food warmed up, please ask our staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served from 7:30 to 9:30.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a dinner reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, dinner reservations are accepted. Please contact us by email (info@il-azzurri.com) or phone (+81-558-52-0346).<\/p><p>*For weekends, holidays, and peak seasons, we kindly recommend making a reservation at least one day in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you assist with making reservations for nearby restaurants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but we are unable to make restaurant reservations on your behalf through this chatbot.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bar or lounge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Exclusive Guest Lounge &quot;Tramonto&quot; | Location: 1st Floor | Hours: 7:30 - 22:00 (Food is served only from 15:00 to 18:00) | Fee: Free for hotel guests. Enjoy creating your own bruschetta with your favorite toppings on baguette slices, along with light snacks such as mixed nuts. We offer all beverages on a complimentary free-flow basis, including refreshing lemonade made with fresh lemons, craft beer, wine, and limoncello. *Please note that we do not offer food menus for children. *The menu is currently subject to adjustment and may change. *Beverages served in the lounge may be taken back to your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In a spacious, light-filled environment overlooking the sea of Izu, you can savor the delicious flavors of fresh, local ingredients. Dinner features an Italian buffet highlighting the rich bounties of Nishi-Izu's sea and mountains, while breakfast offers a Japanese and Western buffet with local flavors. \u25a0 Restaurant: Taverna di Mare \u3010Breakfast\u3011 Hours: 7:30-9:30 | Style: Buffet | Price: Adults (ages 6 and older) JPY 3,300 (tax included), Preschoolers (ages 5 and under) Free. * Seat reservations are not accepted; guests will be seated in order of arrival. * Operating hours may change depending on reservation status. \u3010Dinner\u3011 Hours: 18:00-20:00 | Style: Buffet | Price: Adults (ages 6 and older) JPY 9,350 (tax included), Preschoolers (ages 5 and under) Free. * Advance reservations are not mandatory; you may dine if seats are available on the day. * During weekends and peak seasons, we recommend contacting us in advance to reserve. * Dining time may be limited to 80 minutes depending on reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer room service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that room service is not available.<br>There is a convenience store located approximately a 3-minute walk from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer an all-you-can-drink service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide a complimentary free-flow drink service exclusively for staying guests.<\/p><p>Location: 1F<br>Hours: 7:30\u201322:00<br>Available from check-in through check-out<br>*1 Snacks and light bites: 15:00\u201318:00<br>*Beverages may also be enjoyed in your guest room.<\/p><p>For details regarding the menu and options, please visit our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-staying visitors use the restaurant for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that dinner service is not available for day visitors without accommodation. We kindly ask for your understanding.<\/p><p>For registered staying guests, dinner can be added for \u00a59,350 (tax included).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the \u00e0 la carte menu at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that \u00e0 la carte options are not available.<\/p><p>[Dinner] Italian Buffet<br>18:00\u201320:00<br>*Hours may vary depending on reservation status.<br>Price: \u00a59,350<\/p><p>[Breakfast] Japanese &amp; Western Buffet<br>7:30\u20139:30<br>Price: \u00a53,300<\/p><p>*Meal charges apply to guests of elementary school age and above.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are barbecue facilities available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that our hotel does not have a barbecue site.<br>For information regarding nearby barbecue sites, please contact us directly by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a dress code?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have a specific dress code. Please feel free to wear comfortable, casual attire.<\/p><p>*Kindly note that nightwear is not permitted in the restaurant and lounge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please feel free to inform us in advance if you have any food allergies or dietary restrictions.<\/p><p>For buffet meals, guests are kindly requested to select items according to their preference. Our staff will be happy to provide information regarding ingredients used, so please do not hesitate to ask.<\/p><p>*Please note that we may not be able to accommodate certain allergies.<br>*Please kindly understand that we cannot alter menu items based solely on personal preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the dinner venue?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served at the Italian restaurant &quot;Taverna di Mare&quot; located on the 1st floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner does not require advance reservations, and you may dine with us if seats are available on the day.<br>*However, for dining on weekends or during busy seasons, we kindly recommend contacting us to make a reservation by the day before your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer baby food?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize, but baby food is not provided at our hotel. We kindly ask for your understanding.<\/p><p>You are welcome to bring your own baby food. Please let our staff know if you would like us to heat it up for you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I order additional dishes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize, but a la carte options are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of alcoholic beverages are served in the lounge\/bar?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In &quot;Tramonto,&quot; the exclusive lounge for staying guests, we offer refreshing lemonade made with fresh lemons, as well as alcoholic and non-alcoholic beverages including draft beer, wine, and limoncello.<\/p><p>For snacks, we provide arancini, mixed nuts, and other light bites.<\/p><p>*Please note that menu items are currently subject to adjustment and may change.<br>*Beverages served in the lounge may be taken back to your guest room.<br>*We apologize, but food options for children are not available in the lounge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have plans that include dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer plans that include dinner.<\/p><p>Since dinner does not require advance reservation, guests on breakfast-only or room-only plans may also dine with us on the day if seats are available.<br>Additional charge: JPY 9,350 (tax included)<br>*Available exclusively to staying guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I visit only for dining without staying overnight?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our dining facilities are not available for day-use guests. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are high chairs for children available in the dining area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>High chairs for children are available in the restaurant. Please feel free to request one from our staff if needed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How is the quality of the cuisine?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are pleased to share that our cuisine receives exceptionally high praise from our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request menu alterations for ingredients I dislike?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly note that we are unable to accommodate menu modifications based on personal dietary preferences or dislikings. We appreciate your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of hotel is Il Azzurri? What are its main features?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms at Il Azzurri are oceanfront and feature private open-air baths. Furthermore, to help you enjoy an exceptionally liberating and relaxing stay, we offer a free-flow beverage service for staying guests, spanning from welcome drinks to beverages during dinner. Please feel free to explore our website for further details regarding our facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I order food delivery, such as pizza?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask guests to refrain from ordering food delivery to the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a restaurant reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Restaurant reservation details are as follows:<\/p><p>[Breakfast]<br>We do not accept seat reservations for breakfast. Guests will be seated in order of arrival.<\/p><p>[Dinner]<br>For dinner reservations, please contact us by email (info@il-azzurri.com) or phone (+81 558-52-0346).<br>*For visits during weekends or peak seasons, we recommend contacting us and making a reservation by the day before your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is dinner served in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served in an Italian-style buffet format.<br>We regret that in-room dining is not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding breakfast for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Prices&gt;<br>Preschool children: Free for both dinner and breakfast (Please note that a dedicated children's menu is not available.)<br>Elementary school students: Dinner JPY 9,350, Breakfast JPY 3,300 (The menu is the same buffet as for adults.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is served for breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For breakfast, we offer a Japanese and Western buffet featuring local specialties as well as Western options such as egg dishes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we are not open during lunch hours. We kindly ask for your understanding in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer welcome drinks?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a complimentary free-flow beverage service for staying guests.<\/p><p>Location: 1F<br>Hours: 8:00\u201322:00<br>Available from check-in to check-out.<br>*Snack and food serving hours: 15:00\u201318:00<br>*Beverages may also be enjoyed in your guest room.<\/p><p>For details, please refer to <a href=\"https:\/\/ilazzurri.sakura.ne.jp\/freeflow.html\" target=\"_blank\" rel=\"noopener\">https:\/\/ilazzurri.sakura.ne.jp\/freeflow.html<\/a> .<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a drink menu available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary beverages, including alcoholic options such as beer and wine, are available for your enjoyment. (Please check the available selection on the day of your visit.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours of the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Restaurant &quot;Taverna di Mare&quot;<\/p><p>Location: 1st Floor<br>Hours:<br>[Breakfast] 8:00 - 10:30 (L.O. 10:00)<br>[Dinner (2 seating times)] 17:30 - 18:50, 19:00 - 20:50 (L.O. 20:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Does the restaurant offer private rooms or facilities for banquets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our restaurant does not have private rooms available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding alcoholic beverage service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Alcoholic beverages are offered on a complimentary free-flow basis.<br>There are no restrictions on alcohol service even during priority measures for epidemic prevention.<br>Should there be any changes to our service offerings, announcements will be made on our official website.<br>Please check our official website for the latest updates. (As of January 25, 2022)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is breakfast served buffet-style?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u3010Breakfast Information\u3011<\/p><p>\u25a0 Location: 1st Floor Taverna di Mare<br>\u25a0 Hours: 7:30 \u2013 9:30<br>\u25a0 Style: Buffet<br>\u25a0 Price:<br>Adults (6 years and older): \u00a53,300 (tax included)<br>Preschool children (5 years and under): Free<\/p><p>*We do not accept table reservations for breakfast. Guests will be seated in order of arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the prices for the buffet?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Breakfast]<br>\u25a0 Location: 1st Floor Taverna di Mare<br>\u25a0 Hours: 7:30 - 9:30<br>\u25a0 Style: Buffet<br>\u25a0 Price:<br>Adults (ages 6 and over): \u00a53,300 (tax included)<br>Preschool children (ages 5 and under): Free<br>*We do not accept table reservations for breakfast. Guests are seated in order of arrival.<\/p><p>[Dinner]<br>An Italian buffet style is served.<\/p><p>Price:<br>Adults (ages 6 and over): \u00a59,350 (tax included)<br>Preschool children (ages 5 and under): Free<\/p><p>Prior reservation is not required; guests are welcome if seats are available on the day.<br>*For weekends, peak seasons, and busy days, we recommend contacting us and making a reservation at least one day in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information about breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Breakfast Information]<\/p><p>\u25a0 Location: 1F Taverna di Mare<br>\u25a0 Hours: 7:30 \u2013 9:30<br>\u25a0 Style: Buffet<br>\u25a0 Price:<br>Adults (ages 6 and above): JPY 3,300 (tax included)<br>Preschool children (ages 5 and under): Free<\/p><p>*Please note that table reservations are not accepted. Guests will be seated in order of arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any restaurants open for lunch within the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our restaurants are not open during lunch hours. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding consecutive stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to welcome guests staying for multiple consecutive nights.<\/p><p>Both breakfast and dinner are served in a buffet style, allowing you to enjoy a variety of dishes tailored to your preferences.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the meal charge for children sharing a bed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Preschool children may enjoy dinner with our compliments.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a dinner buffet?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For dinner, we serve an Italian-style buffet.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the price for breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast prices are as follows:<\/p><p>Adults (ages 6 and above): JPY 3,300 (tax included)<br>Preschool children (ages 5 and under): Complimentary<\/p><p>\u25a0 Location: 1st Floor, Taverna di Mare<br>\u25a0 Hours: 7:30\u20139:30<br>\u25a0 Style: Japanese and Western Buffet<\/p><p>*Please note that table reservations are not accepted. Guests will be seated in order of arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information about the restaurant menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For dinner, we offer an Italian buffet crafted with culinary techniques that bring out the true flavors of local delicacies from both sea and land.<\/p><p>For breakfast, enjoy a buffet featuring fresh local seafood and bountiful mountain delicacies, served in our dining room overlooking Suruga Bay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add breakfast on the day of stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Same-day additions for breakfast are subject to seat availability.<br>For weekends, peak seasons, or busy days, we highly recommend reserving at least one day in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about dining with pets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regrettably, pets are not permitted at our hotel. We kindly ask for your understanding.<\/p><p>Guide dogs and service dogs are welcome to accompany you. Please inform us at the time of your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any restaurants where children are not allowed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our restaurant does not impose age restrictions, so young children are most welcome to dine with us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served from 18:00 to 20:00.<br>*Depending on reservation status, seating may be limited to an 80-minute time slot.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there menus for children or toddlers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer specific menus for children (elementary school students) or toddlers.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the meal charges for children and toddlers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Meal charges for children and toddlers are as follows. [Breakfast] Elementary school students (ages 6 and over): JPY 3,300 (tax included) \/ Preschool children (ages 5 and under): Free [Dinner] Elementary school students (ages 6 and over): JPY 9,350 (tax included) \/ Preschool children (ages 5 and under): Free<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests, meal options, plan, or room type for each day during a consecutive stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to change the number of guests, meal preferences, plan, or room type for different days during a consecutive stay, we kindly ask that you make a separate reservation for each night. In addition, please let us know at the time of booking that you will be staying for consecutive nights.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the dinner menu be changed for consecutive night stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As both breakfast and dinner are served buffet-style, please feel free to enjoy a variety of dishes to your liking.<br>*Please note that the main dinner dish changes daily.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u25a0 Location: 1st Floor, Taverna di Mare<br>\u25a0 Hours: 18:00\u201320:00<br>\u25a0 Style: Buffet<br>\u25a0 Price:<br>Adult (ages 6 and above): \u00a59,350 (tax included)<br>Preschool children (ages 5 and under): Free<\/p><p>Prior reservations are not required; if tables are available on the day, you are most welcome to dine with us.<br>*For weekends, peak seasons, and busy dates, we recommend contacting us and making a reservation by the day before your visit.<br>*Depending on reservation status, table seating may be limited to an 80-minute time slot.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to add dinner to my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner reservations can be made by phone or email.<br>Please note that dinner is not strictly advance-reservation only; if seats are available on the day of your stay, you are most welcome to dine with us.<br>*During busy periods such as weekends and peak seasons, we kindly recommend contacting us to reserve at least one day prior to your visit.<\/p><p>Dinner is served as an Italian buffet.<br>Price: JPY 9,350 (tax included)<br>*Available exclusively for staying guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about the buffet menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here to view our buffet menu.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">44<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May children share a bed with an adult?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Preschool children may stay free of charge using existing bedding (without extra meals or bedding).<br>Children of elementary school age and older will be charged adult rates.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May minors stay at the hotel without an adult?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests who are minors are welcome to stay. As a written parental consent form is required, please contact the hotel for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the hotel arrange a rental car reservation for me?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not offer rental car booking services. We kindly ask for your understanding.<br>*Please note that there are no car rental offices in the immediate vicinity of the hotel. Car rental agencies are available around Izukyu-Shimoda Station.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I cannot find my reservation number?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you do not know your reservation number, please check your reservation confirmation email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer any services or amenities for infants and children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide baby cots free of charge.<br>*Please note that quantities are limited. Advance reservations are available; please request a cot in the remarks section when booking or contact us by phone.<\/p><p>In addition, we offer children's amenities, including toothbrushes and towels.<br>We also offer children's nightwear in sizes suitable for upper and lower elementary school children.<br>*Please note that nightwear for toddlers and infants is not available. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any attractions or recreational facilities for children nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is a Trick Art Exhibition located approximately a 5-minute walk from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I know regarding reservations made through travel agencies or online travel agencies (OTAs)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For reservations made through travel agencies or third-party online travel agencies (OTAs), we kindly ask you to contact your booking provider directly for details and inquiries.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are available for children and infants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer children's toothbrushes and towels as special amenities for our young guests.<br>For nightwear, we provide sizes suitable for older and younger elementary school children.<\/p><p>Please kindly note that nightwear for infants is not available. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request a different size for the room wear (yukata)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide free-size pajamas (unisex two-piece sets).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are nail clippers available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer nail clippers for rent.<\/p><p>Please note that quantities are limited. Advance reservations are also available; kindly inform us in the remarks section when booking or contact us by telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer rental potty seats for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, child potty seats are available for rent.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay at the hotel without a prior reservation on the same day?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Same-day reservations are welcome, subject to room availability. Please check room availability on our official website or other booking platforms, or contact us directly by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">The dates I wish to book show as &quot;Fully Booked&quot; on the website. Are there any rooms available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we cannot accept reservations for dates that are fully booked. Furthermore, please note that we do not maintain a waiting list. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a group reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When booking through our official website, online reservations are not accepted for groups of 8 or more guests.<br>For details, please check the precautions for group reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are thermometers available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thermometers are available for loan.<\/p><p>*Quantities are limited. Advance reservations are available; please inform us in the request field when booking or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are step stools available for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide step stools for children upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an age limit for using the hot springs \/ public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no age restriction for using the large public bath. Young children must be accompanied by an adult.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding COVID-19 safety measures and cancellation policies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding our property's hygiene and safety measures, please visit our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve rental items in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, rental items may be reserved in advance.<br>Please inform us in the request field when making your reservation, or contact us by telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary bottled water provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, complimentary bottled water is provided in each guest room according to the number of guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is single occupancy permitted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we gladly welcome solo travelers. Room rates vary depending on the room type and the dates of your stay.<br>Please check availability for detailed rates.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide children's nightwear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer children's nightwear in Size M (for upper elementary school children) and Size S (for lower elementary school children).<\/p><p>*Please kindly note that nightwear is not available for toddlers and infants. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can infants under one year old stay with us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests traveling with young children are most welcome.<br>Children sharing a bed with parents (without separate bedding or meals) may stay free of charge.<\/p><p>*Co-sleeping is available for children aged 5 and under.<br>*Children aged 6 and above will be charged at the adult rate.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What baby equipment is available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer baby cots free of charge.<\/p><p>*Please note that quantities are limited.<br>Advance reservations are available. Please inform us via the request field when booking or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer day-use plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer day-use plans. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my room type after making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can review your reservation details in the automatic confirmation email sent when your booking was completed. To modify or cancel your reservation, please proceed through the booking channel you originally used. If you have any questions, please feel free to contact us by phone or email.<br>*Changes to the room type or number of guests may not be accommodated depending on room availability.<br>*Price differences may apply depending on the changes made.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I make a reservation if a child will be sharing a bed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you are traveling with a child who will be sharing a bed, please specify the total number of guests under &quot;Number of guests per room&quot; when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests after completing my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can review your booking details in the automated confirmation email sent upon completing your reservation. For any changes or cancellations, please proceed through the booking channel or platform you originally used. If you have any questions, please feel free to contact us by phone or email.<br>*Please note that changes to rooms or guest count are subject to availability and may not always be possible.<br>*Additional charges or price differences may apply depending on the changes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation by phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly accept reservations online through our website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my length of stay after completing the reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please proceed through the booking channel or platform you originally used. Should you have any questions, please feel free to contact us by phone or email. *Please note that requests for changes to room type or number of guests may not be accommodated depending on room availability. *Price differences may apply depending on the changes made.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my booking plan after completing a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please proceed through the booking channel originally used. Should you have any questions, please feel free to contact us by phone or email.<br>*Please note that room type or guest count changes are subject to room availability.<br>*Price differences may apply depending on the changes made.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I be placed on a waiting list for cancellations?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not maintain a waiting list for cancellations. We kindly request your understanding in this matter.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to book a room without meals?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer room-only plans. Please review the available options on our reservation page.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I have not received my booking confirmation email.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have not received your confirmation email, it may be due to one of the following reasons:<\/p><p>- The email address entered was incorrect.<br>- The email was filtered into your spam\/junk folder or blocked by your receiving settings.<\/p><p>Should you wish to verify your reservation, please contact us directly by phone.<\/p><p>Inquiries regarding your stay:<br>Reception Hours: 9:00 - 18:00<br>Tel: +81-558-52-0346<\/p><p>*Please note that reservations made through third-party websites may take some time to be notified to our system.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How far in advance can I make a room reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Sales periods vary depending on the accommodation plan. Please check the room availability search on our official website for currently available plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the available accommodation plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a variety of accommodation plans tailored to suit your specific stay preferences.<br>Please check our current availability and plans via the search function on our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">An error occurred during my reservation. What should I do?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should an error occur, we kindly ask you to refresh the page and try again.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay with my pet?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Unfortunately, we do not offer guest rooms that accommodate pets. We kindly ask for your understanding.<\/p><p>Guide dogs and assistance dogs are welcome. Please inform us at the time of reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I check room availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room availability changes constantly.<br>We kindly ask you to check the latest availability using the search function on our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about the rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Accommodation Rates for Children&gt;<br>Children of primary school age and older are charged the adult rate.<\/p><p>Preschool children sharing existing bedding (without extra meals or bedding) may stay free of charge.<\/p><p>&lt;Rates&gt;<br>Preschool children: Free breakfast and dinner (Please note that a children's menu is not provided).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to make a reservation.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that sales periods may vary depending on the accommodation plan. To proceed with your reservation, please visit our booking page.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to confirm my reservation.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please process the request through the channel where the booking was originally made. Should you have any questions, please feel free to contact us by phone or email. *Please note that changes to room type or number of guests may not be possible depending on room availability. *Price differences may apply depending on the changes. If you require assistance, please contact us at TEL: +81-558-52-0346 (Hours: 9:00 AM \u2013 6:00 PM).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide your contact information?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our contact details are as follows. Il Azzurri 2145 Nishina, Nishiizu-cho, Kamo-gun, Shizuoka 410-3514, Japan [Inquiries regarding your stay] TEL: +81-558-52-0346 (Hours: 10:00 AM \u2013 6:00 PM) FAX: +81-558-52-0434 *Reservations are accepted online. [Inquiries on your arrival day] TEL: +81-558-52-2222 Contact Form: <a href=\"https:\/\/il-azzurri.com\/contact.html\" target=\"_blank\" rel=\"noopener\">https:\/\/il-azzurri.com\/contact.html<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking method. Kindly ensure you review the plan details prior to booking. If you wish to cancel your reservation, please proceed via the confirmation email automatically sent upon booking completion. *For reservations made through other booking websites or travel agencies, please contact the respective agency directly.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">16<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I store my luggage before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can store your luggage on the day of your check-in.<br>After check-out, we can store your luggage until your departure later that same day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in is subject to room availability. The fee is JPY 3,300 per room per hour.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a curfew for the hotel entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no curfew once you have checked in.<br>However, please note that the final check-in time is 22:00. If you expect to arrive later than planned, kindly inform us in advance.<\/p><p>TEL: +81-558-52-0346<br>Business Hours: 9:00\u201318:00<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When sending luggage to the hotel, please ensure that your check-in date and the guest name under the reservation are clearly written on the shipping label.<\/p><p>&lt;Shipping Address&gt;<br>Il Azzurri Front Desk<br>2145 Nishina, Nishiizu-cho, Kamo-gun, Shizuoka 410-3514, Japan<br>TEL: +81-558-52-0346<\/p><p>*Please note that we cannot accept items requiring temperature control, hazardous materials, or valuables.<br>*We are unable to accept cash-on-delivery (COD) shipments.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the hot spring baths before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hot spring baths are available exclusively during your stay.<\/p><p>[Operating Hours]<br>15:00 - 24:00, 5:00 - 10:30<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I use the parking lot before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Parking facilities are available from 12:00 PM on the day of check-in until 12:00 PM on the following day. Please kindly note that parking is not available outside of these hours. If you expect to arrive early, please feel free to contact us by phone to consult with our staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Should I leave my room key at the front desk when going out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that you leave your room key at the front desk when leaving the hotel during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my reservation after checking in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to modify your reservation after check-in, please inform the front desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do I need to present identification upon check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Generally, presenting identification is not required. However, foreign national guests are kindly requested to present their passports.<\/p><p>*Please note that identification may also be required for minors or depending on specific accommodation plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are pleased to offer late check-out upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May accompanying guests check in before the main guest?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, accompanying guests may check in prior to the primary guest's arrival.<br>Kindly contact us in advance with the primary guest's details (name and telephone number) and notify us that an accompanying guest will be arriving first.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I come and go freely after checking in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you are free to come and go after completing check-in.<br>When leaving the hotel during your stay, kindly leave your room key at the front desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are early check-in, late check-in, and late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>**Early Check-in**<br>Available upon request. Please note that it may not be possible depending on room availability.<br>Fee: JPY 3,300 per hour (tax included)<br>Time: From 11:00<br>*An additional charge equivalent to 1 night's stay will apply for check-ins earlier than 11:00.<\/p><p>**Late Check-in**<br>Please contact us if you will arrive significantly later than your scheduled arrival time.<\/p><p>**Late Check-out**<br>Available upon request. Please note that it may not be possible depending on room availability.<br>Fee: JPY 3,300 per hour (tax included)<br>Time: Until 15:00<br>*An additional charge equivalent to 1 night's stay will apply for check-outs after 15:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a floor map of the hotel available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that a floor map is not available on our official website.<br>We will provide you with a floor map upon check-in.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than my scheduled check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you expect to arrive significantly later than your scheduled arrival time, kindly inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in: 15:00<br>Check-out: 11:00<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">30<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I store my valuables at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We store valuables at the front desk free of charge. Please feel free to inquire.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are humidifiers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer humidifiers for rental.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the front desk located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The front desk is located on the 1st floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are lost and found items handled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us by phone with the following information, and we will promptly search for your item.<\/p><p>TEL: +81-558-52-0346 (Hours: 10:00\u201318:00)<\/p><p>\u2022 Your name<br>\u2022 Dates of stay (and room number if remembered)<br>\u2022 Details of the lost item (as detailed as possible)<br>\u2022 Contact information<\/p><p>*Lost items are stored for approximately one month.<br>*Opened food and beverages will be disposed of on the same day.<br>*Shipping of lost items is available only within Japan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Shipping services for your luggage (pay-on-delivery only) are available at the front desk.<br>*Shipping is limited to destinations within Japan.<br>*Courier service: Yamato Transport (Kuroneko Yamato)<br>*Rates vary depending on the size of the package and the destination; please check at the front desk on the day of shipping.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi or a chartered taxi for us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Taxi arrangements can be made at the Front Desk. As it may take some time for the taxi to arrive, please consult with us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide diaper disposal bins?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Diaper disposal bins are available upon request. Please note that quantities are limited.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have DVD players available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>DVD players are available for rental. Please note that quantities are limited. Advance reservations are accepted via the remarks column when booking or by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have baby baths available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that baby baths are not available for rental.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer wake-up call services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, wake-up call services are available. Please inform the front desk if you would like to arrange one.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer bicycle rentals?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that bicycle rentals are not available at our hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer rental computers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that computer rental service is not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide your FAX number?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our FAX number is as follows:<\/p><p>FAX: +81-558-52-0434<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a microwave available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A microwave is available on the 2nd floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer rental games such as playing cards?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regrettably, we do not offer playing cards or other game items. We kindly ask for your understanding in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are irons available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide irons and ironing boards for rental.<\/p><p>Please note that quantities are limited. Advance reservations are also available; kindly request them in the remarks section when booking or contact us by telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer laundry services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize, but laundry and dry cleaning services are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do I need to purchase laundry detergent separately for the laundromat?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The coin-operated laundry machines automatically dispense detergent, so no separate purchase is required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hair irons available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, hair irons are available for rental.<\/p><p>*Quantities are limited.<br>Advance reservations are welcome. Please let us know in the request field when booking or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to sterilize baby bottles at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A microwave oven is available for your use on the 2nd floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have baby soap available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer baby soap available for loan upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are baby safety gates available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer baby safety gates. However, bed guards are available.<\/p><p>Please note that quantities are limited and availability cannot be guaranteed. We appreciate your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there insects around? Are mosquito coils or insect repellents available for rent?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on the season, insects may appear within the property premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer laundry services or have a laundromat on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Coin-operated laundry facilities are available on site.<\/p><p>Prices:<br>Standard Course (Wash + Dry): 500 JPY \/ cycle<\/p><p>Small Load Course (Wash only): 100 JPY \/ cycle<\/p><p>Small Load Course (Wash + Dry): 400 JPY \/ cycle<\/p><p>*Small load courses are for loads up to 2 kg.<\/p><p>The coin laundry is accessible 24 hours a day.<\/p><p>*Detergent is automatically dispensed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have strollers available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer stroller rental services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details on rental equipment available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Rental Equipment]<\/p><p>Smartphone charger \/ Iron &amp; ironing board \/ Thermometer \/ Nail clippers \/ Blow dryer brush \/ Hair straightener &amp; curling iron \/ Alarm clock \/ DVD player \/ Bed guard \/ Baby crib \/ Children's step stool \/ Potty seat \/ Diaper pail<\/p><p>*Quantities are limited.<br>Advance reservations are available. Please request these in the remarks section when making a reservation or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer massage services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer in-room aromatherapy treatments (by reservation only).<\/p><p>Using natural essential oils, the treatment addresses superficial skin care as well as deep muscle tension. It promotes blood and lymphatic circulation to encourage waste elimination, helping relieve stress and refresh your senses. Enjoy total face and body care that restores harmony to both mind and body.<br>Please refer to the details page for further information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ice machine in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no ice machine in the hotel premises. Ice is available in the 1F Lounge, so please feel free to help yourself.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you prepare a surprise anniversary or birthday cake?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As a small token of our congratulations, we would be delighted to set up towel art in your room prior to your arrival.<br>Please let us know your preference between a cake shape or a heart-shaped swan.<\/p><p>Cakes, flower bouquets, and other items are available for an additional charge.<br>Details are provided below; if you wish to arrange any of these, kindly contact us in advance.<\/p><p>[Cakes]<br>Please place your cake order from the link below:<br><a href=\"https:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1\" target=\"_blank\" rel=\"noopener\">https:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1<\/a><\/p><p>[Other Items &amp; Services]<br>Please feel free to consult with us regarding the following:<br>- Rose bouquet: \u00a55,000 (Reservation required 5 days prior)<br>- Custom bouquet: From \u00a54,000 (Reservation required 5 days prior)<br>- Dried flower arrangement (Natural style): \u00a53,500 (Reservation required 1 day prior)<br>- Bath petals: \u00a52,500 (Reservation required 1 day prior)<br>- Esthetic treatment: From \u00a515,000 (Reservations accepted until 18:00 on the day of service; please contact us for details)<\/p><p>If you wish to make a request, please contact us at the email address below:<br>info@il-azzurri.com<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are you able to assist with a celebration surprise?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As a modest gift to celebrate your special occasion, we are delighted to place towel art in your room prior to your arrival. Please specify your preference between a cake design or a heart swan design.<\/p><p>Please note that cakes, flower bouquets, and other items are available for an additional fee as detailed below. If you wish to make an arrangement, kindly contact us in advance.<\/p><p>[Cakes]<br>Please order cakes via the following link:<br><a href=\"https:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1\" target=\"_blank\" rel=\"noopener\">https:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1<\/a><\/p><p>[Other Options]<br>Please consult with us for the following items:<br>\u30fbRose Bouquet: JPY 5,000 (Reservation required 5 days in advance)<br>\u30fbCustom Bouquet: From JPY 4,000 (Reservation required 5 days in advance)<br>\u30fbDried Flowers (Natural Style): JPY 3,500 (Reservation required 1 day in advance)<br>\u30fbBath Petals: JPY 2,500 (Reservation required 1 day in advance)<br>\u30fbAesthetic Spa Treatment: From JPY 15,000 (Reservations accepted until 18:00 on the day; please contact us for details)<\/p><p>If you have any requests, please reach out to us at:<br>info@il-azzurri.com<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">07. Facilities<\/span><span class=\"okfaq-n\">30<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have wheelchairs available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer wheelchair rentals.<\/p><p>*Please note that availability is limited.<br>Advance reservations are welcome. Please inform us in the remarks section when booking or contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the aesthetic treatments?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The operating hours for aromatherapy treatments are as follows:<\/p><p>Hours: 9:00\u201322:00 (Last entry at 18:00 \/ Last start at 21:00)<br>*Reservations for morning sessions must be made by 18:00 on the previous day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can male guests also use the aesthetic services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Male guests may receive aromatherapy treatments if accompanied by a female guest in the same treatment room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide details about the beauty treatment services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer in-room aromatherapy treatment sessions (by advance reservation only). Using natural essential oils, our treatment addresses not only surface care but also works deep into muscle tissues. It encourages blood and lymphatic circulation to help discharge waste, relieving stress and refreshing your mind and body through comprehensive facial and full-body care. Please see here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide skincare amenities (lotion, face wash, makeup remover)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Lotion, milky lotion (emulsion), and cleansing oil are available in the communal bath area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a store or shop inside the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Unfortunately, there is no convenience store inside the hotel. However, souvenirs are available for purchase at the shop located next to the front desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have accessible rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that we do not have barrier-free accessible rooms.<br>Please note that there is a step of approximately 10 cm at the entrance of the guest rooms.<br>Should you have any special requests or requirements, please feel free to contact our staff, and we will do our utmost to assist you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there vending machines in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Vending machines are located in the elevator halls on the 2nd and 5th guest room floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May guests with tattoos use the public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, guests with tattoos are welcome to use our public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the health benefits of the hot spring?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dogashima Onsen is said to be beneficial for the following conditions:<\/p><p>Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive diseases, hemorrhoids, sensitivity to cold, cuts, burns, arteriosclerosis, chronic skin diseases, recovery from illness, fatigue recovery, and health promotion.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there elevators or escalators in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Elevators are available inside the building.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the hot spring baths and public baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The operating hours for the communal baths and private baths are as follows:<\/p><p>&lt;Women's Bathing Hours&gt;<br>Dangai Terrace no Yu: 15:00\u201324:00<br>Matsuakari no Yu: 5:00\u201310:30<\/p><p>&lt;Men's Bathing Hours&gt;<br>Matsuakari no Yu: 15:00\u201324:00<br>Dangai Terrace no Yu: 5:00\u201310:30<\/p><p>&lt;Private Open-Air Bath&gt;<br>Dokutsu no Yu: 15:00\u201321:00 \/ 7:00\u201310:00 (April to October only)<\/p><p>*Please note that the private bath is currently closed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-staying guests use the lounge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&quot;Tramonto&quot; is an exclusive lounge for staying guests, and is unfortunately not available to non-registered visitors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the spring quality and properties of the hot spring?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The spring water of Dogashima Onsen is classified as a Potassium-Sodium Sulfate spring.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have table tennis facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have table tennis facilities available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a kids' play area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that we do not have a kids' play area available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a foot bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have a foot bath facility available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can expectant mothers receive spa or massage treatments?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests who are pregnant and in their stable period may receive the 60-minute facial course only.<\/p><p>Please click here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hotel wheelchair accessible?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is a ramp at the entrance, allowing guests using wheelchairs to proceed directly to their guest rooms after entering.<br>However, please note that there is a step of approximately 10 cm at the entrance of the guest rooms and the public baths.<br>If you have any special requirements, please feel free to inform our staff, and we will do our best to accommodate your needs.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell souvenirs at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Souvenirs are available for purchase at the shop located next to the front desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I book a spa treatment?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To reserve an aromatherapy treatment, please contact the Front Desk by dialing extension 704 from your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a fitness gym?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have a fitness gym on the premises. We appreciate your kind understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide bathing wear (yuamigi)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we provide modesty bathing wear (&quot;yuamigi&quot;) for guests to wear while bathing. The open-air baths in our guest rooms are located directly on the oceanfront overlooking Suruga Bay. To preserve the sense of openness and breathtaking views, privacy screens have been kept to a minimum. We kindly ask that you wear the provided bathing wear when using the open-air bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I use bath additives in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you are welcome to use bath additives.<br>We also offer rose-shaped bath petals for purchase. If you wish to purchase them, please kindly place your reservation by the day prior to your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-staying guests use the hot springs or public bath for day trips?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that day-use bath services are currently not available. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hot springs and public baths available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Information on Public Baths and Private Baths]<\/p><p>&lt;Women's Bathing Hours&gt;<br>Dangai Terrace no Yu (Cliff Terrace Bath): 15:00\u201324:00<br>Iisora no Yu: 5:00\u201310:30<\/p><p>&lt;Men's Bathing Hours&gt;<br>Iisora no Yu: 15:00\u201324:00<br>Dangai Terrace no Yu (Cliff Terrace Bath): 5:00\u201310:30<\/p><p>&lt;Private Open-Air Bath&gt;<br>Dokutsu no Yu (Cave Bath) Hours: 15:00\u201321:00 \/ 7:00\u201310:00 (Available April\u2013October only)<\/p><p>*Please kindly note that the private bath is currently closed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the designated smoking area located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is one designated outdoor smoking area located to the right side of the main entrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the public bath barrier-free accessible?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Handrails are installed in the bathtubs of the public bath.<\/p><p>To ensure a seamless and comfortable experience, please feel free to contact us by phone in advance if you have any questions or concerns.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the communal bath a hot spring?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our communal bath features natural hot spring water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a sauna available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Saunas are available in the public baths.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">08. Rates &amp; Payment<\/span><span class=\"okfaq-n\">21<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the massage rates?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The rates for aromatherapy treatments are as follows (By advance reservation only):<\/p><p>\u25a0 Facial 60 min. Basic (Dry \/ Sensitive Skin) \/ \u00a515,000<br>*Facial and d\u00e9collet\u00e9 oil treatment (includes facial mask)<br>\u25a0 Body 60 min. Prone legs, back, d\u00e9collet\u00e9, head \/ \u00a515,000<br>\u25a0 Body 90 min. 60 min. course content + Supine legs (includes reflexology\/acupressure on soles), hands \/ \u00a522,000<\/p><p>Please check here for other treatment menus.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I combine cash and credit card for payment?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you may split your payment between cash and credit card.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How much is the hot spring tax?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A bath tax of JPY 300 per person per night is charged for guests of elementary school age and above.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use JTB travel vouchers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that gift certificates and travel vouchers are not accepted. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer shareholder benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer shareholder benefits. However, we provide special plans and promotional offers. Please visit our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is accommodation tax charged separately?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not levy an accommodation tax.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I receive a certificate of stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should you require a certificate of stay, please feel free to request one at the front desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me the local taxi fares?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As taxi fares vary depending on traffic conditions, season, and company, we are unable to provide exact rates via chatbot. Please contact the taxi companies directly for detailed fare information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accept debit cards?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, debit cards are accepted at Il Azzurri.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use e-money or mobile electronic payments?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that electronic money and mobile electronic payments are not accepted. Thank you for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use travel agency gift certificates to pay for my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that gift certificates from travel agencies are not accepted. We kindly request your understanding in this matter.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use hometown tax donation (Furusato Nozei) accommodation vouchers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not accept electronic gratitude vouchers from Nishi-Izu Town hometown tax donations (Furusato Nozei).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you issue a receipt?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can only issue receipts for payments made directly at the hotel. For advance online payments, please issue your receipt through the booking website where the payment was processed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change a pay-at-hotel reservation to advance payment?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to change your payment method after making a reservation, we kindly ask that you rebook your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the displayed room rate per person?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The room rate displayed on the plan search page is the total amount for the searched number of guests.<br>You can view the breakdown of charges under &quot;Price Details&quot; as you proceed with your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If paying on-site, when should the payment be made?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For payments made on-site, we kindly request that payment be settled upon check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For payments made on-site, we accept the following credit and debit cards:<br>\u30fbVISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, and Debit Cards<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide information regarding accommodation discounts and promotional coupons?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Information regarding special campaigns and coupons is announced on our homepage.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How much is the accommodation rate?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room rates fluctuate depending on the plan and availability. We kindly ask you to check the vacancy search on our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I pay the accommodation fee in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, advance payment is available by selecting &quot;Advance Credit Card Payment&quot; on the payment method selection screen when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are accepted for the accommodation fee?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Accommodation fees can be paid in cash or by credit card.<\/p><p>For payment at the hotel, the following credit cards are accepted:<br>- VISA, JCB, American Express, Diner\u2019s Club, UC, DC, NICOS, UFJ Card, Debit Card<\/p><p>*Please note that electronic money and mobile payments are not accepted. Thank you for your understanding.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">09. Access &amp; Transportation<\/span><span class=\"okfaq-n\">24<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I access the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u25a0 Approx. 60 minutes by Tokai Bus from Izukyu-Shimoda Station.<br>We offer a complimentary shuttle service to and from 'Dogashima', the nearest bus stop to our hotel. Please feel free to call us when you arrive at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will gladly pick you up.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the bus stop located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Using the Hotel Shuttle Bus&gt; Shuttle service operates between Mishima Station and the hotel. &lt;Using Public Buses&gt; We offer complimentary shuttle transfers between the hotel and Dogashima, the nearest bus stop. Please feel free to call us upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will gladly pick you up.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I access the hotel from the nearest airport?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that there are no airports located near Il Azzurri.<br>For details on how to reach our hotel, please refer to our access information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available for motorcycles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Motorcycles and bicycles may be parked in the available spaces within our parking area.<\/p><p>Depending on availability on the day, space in our indoor garage may also be used.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check or reserve the shuttle bus service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For shuttle bus reservations between Mishima Station and Il Azzurri, please use our online reservation form:<br><a href=\"https:\/\/il-azzurri.com\/shuttle.html\" target=\"_blank\" rel=\"noopener\">https:\/\/il-azzurri.com\/shuttle.html<\/a><br>Upon completion, a confirmation email will be sent to you.<br>*Advance reservation required (at least 3 days prior to arrival).<br>*We do not accept shuttle inquiries or reservations via telephone.<\/p><p>\u25a0 Shuttle Service to\/from the Nearest Bus Stop<br>Complimentary transportation is provided between the hotel and the nearest bus stop, &quot;Dogashima&quot;. Please contact us by telephone to inquire.<br>TEL: +81-558-52-0346<\/p><p>For modifications or cancellations, please reach out to us directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I access the hotel from Tokyo Station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Access between Tokyo Station and Il Azzurri is as follows:<\/p><p>&lt;By Train&gt;<br>\u25a0 Access from Tokyo Station<br>1. Take the Saphir Odoriko Limited Express to Shimoda Station (approx. 2 hours 30 mins on regular schedule \/ approx. 3 hours on temporary service), then take a local bus for approx. 50 mins or a taxi for approx. 40 mins from Shimoda Station.<br>2. Take the Odoriko Limited Express to Shuzenji Station (approx. 2 hours 15 mins), then take an express bus for approx. 80 mins or a taxi for approx. 60 mins from Shuzenji Station.<br>3. Take the Shinkansen (Tohoku Shinkansen) to Mishima Station (approx. 1 hour), transfer to the Izu Hakone Railway Sunzu Line to Shuzenji Station (approx. 35 mins), then take an express bus for approx. 80 mins or a taxi for approx. 60 mins from Shuzenji Station.<\/p><p>&lt;By Car&gt;<br>\u25a0 From Tokyo Area<br>Tokyo IC \u2192 Atsugi Road (approx. 55 mins) \u2192 Odawara via Route 135 (approx. 2 hours) \u2192 Shimoda via Prefectural Route 15 (approx. 35 mins)<br>Tokyo IC \u2192 Tomei Expressway (approx. 1 hour) \u2192 Numazu-Nagaizumi IC via Izu Jukan Expressway (approx. 20 mins) \u2192 Kannami Tsukamoto IC via Izu Chuo Road (approx. 20 mins) \u2192 Shuzenji via Route 136 (approx. 65 mins)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a parking lot for large vehicles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our parking lot can accommodate up to 5 buses and 50 passenger cars (approximately 42 outdoor spaces and 8 indoor garage spaces).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which is the nearest station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Izukyu Shimoda Station is the most convenient station when visiting Il Azzurri. We offer a direct complimentary shuttle service. Please see here for further details. The nearest bus stop is Dogashima. We also offer complimentary shuttle transfers to and from the Dogashima bus stop.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there charging spots for electric vehicles (EV)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have two electric vehicle charging spaces available on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-overnight guests ride the shuttle bus?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The shuttle service is available exclusively for guests with a confirmed room reservation. We appreciate your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bicycle parking area available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Motorcycles and bicycles may be parked in open spaces within the parking lot.<\/p><p>Subject to availability on the day, space in the indoor garage may also be used.<\/p><p>*Please note that guests are kindly requested to manage and secure their own vehicles.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the hours of operation for the parking lot?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Parking is available from 12:00 PM on the day of check-in until 12:00 PM on the day of check-out.<\/p><p>Please note that parking outside of these hours is not permitted.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a parking space in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Prior reservation for the parking lot is not required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">When is the snowfall season?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In Izu City, temperatures are at their lowest during January and February.<br>There is a possibility of snowfall during this period.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide directions to the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please tap the menu at the bottom left and select the &quot;Route Guidance&quot; feature.<br>By entering keywords in response to the AI prompts, directions to your destination will be displayed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the nearest bus stop?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The nearest bus stop to Il Azzurri is &quot;Dogashima&quot;.<br>We offer a complimentary shuttle service to and from the &quot;Dogashima&quot; bus stop.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where should I park if the main parking lot is full?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should the main parking lot be full, please kindly use our second parking lot, located less than a 1-minute walk away. Please note that there are no public parking lots nearby; however, we have secured sufficient parking spaces for all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I enter and leave the parking lot freely during my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you are free to park and leave at any time without notifying the front desk.<\/p><p>Please note that parking spaces cannot be reserved. Should the main lot be full upon your return, please kindly use the 2nd Parking Lot located less than a minute's walk away.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check for damage caused by natural disasters (such as typhoons, heavy rain, or snow) and local transportation disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For damage and safety status caused by natural disasters such as typhoons, earthquakes, or heavy rain, please check the official local municipality website.<br>For the latest updates regarding surrounding transportation disruptions, please contact the respective transportation service providers you plan to use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Parking Information]<\/p><p>\u25a0 Fee: Complimentary for staying guests<br>\u25a0 Capacity: 50 vehicles (approx. 42 outdoor spaces, 8 indoor garage spaces)<br>\u25a0 Hours of operation: From 12:00 PM on the day of check-in to 12:00 PM the following day<\/p><p>*Parking is not available outside of these hours.<br>*Advance parking reservation is not required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a same-day reservation for the shuttle bus service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer complimentary shuttle transfers between the hotel and the nearest bus stop, &quot;Dogashima&quot;.<br>We will be happy to pick you up upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum. Please feel free to call us when you are ready.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Will a cancellation fee be charged if a reservation is canceled due to natural disasters or public transportation disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In the event of a cancellation due to natural disasters or disruptions to public transportation, please contact us by phone, as we are unable to verify your reservation status via the chatbot. We will guide you through the details, including cancellation fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the shuttle bus schedule?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Using the Hotel Shuttle Bus&gt;<br>Shuttle services are available between Mishima Station and Il Azzurri.<\/p><p>\u25a0 Regarding transfers to and from the nearest bus stop, please contact us by phone.<br>TEL: +81-558-52-0346<br>We offer a complimentary shuttle service between the hotel and the nearest bus stop, &quot;Dogashima&quot;.<br>Please feel free to call us when you arrive at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will be delighted to pick you up.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>&lt;Hotel Shuttle Bus&gt;<br>Operates between Mishima Station and the hotel.<\/p><p>&lt;Public Bus Users&gt;<br>We offer a complimentary shuttle service to and from Dogashima, the nearest bus stop to our hotel. Please feel free to call us upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or Kayama Yuzo Museum, and we will gladly come to pick you up.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">10. Membership Program<\/span><span class=\"okfaq-n\">3<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special privileges if I stay on my birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For birthdays and special anniversaries, we are pleased to prepare towel art in your room prior to your arrival.<br>Please mention your request in the remarks column when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">My account has been locked and I cannot log in as a member.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Your member account will be locked automatically after six consecutive incorrect password attempts. The lock will automatically be removed after 1 hour, so please wait until then.<br>Please kindly note that resetting your password will not unlock the account immediately.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I become a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed from here to register as a new member.<\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May children share a bed with an adult?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Preschool children may stay free of charge using existing bedding (without extra meals or bedding).\\nChildren of elementary school age and older will be charged adult rates.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I bring outside food and beverages?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<In Guest Rooms>\\nYou are welcome to bring food and beverages into your guest room.\\n\\n<In the Restaurant>\\nOutside food and beverages are generally not permitted in the restaurant. If you wish to bring something for an anniversary or special occasion, please consult with us in advance.\\n\\n<Baby Food>\\nBaby food is permitted. If you would like your baby food warmed up, please ask our staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the breakfast hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served from 7:30 to 9:30.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a dinner reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, dinner reservations are accepted. Please contact us by email (info@il-azzurri.com) or phone (+81-558-52-0346).\\n\\n*For weekends, holidays, and peak seasons, we kindly recommend making a reservation at least one day in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I store my luggage before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We can store your luggage on the day of your check-in.\\nAfter check-out, we can store your luggage until your departure later that same day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I invite non-registered visitors to my room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For security reasons, non-registered visitors are not allowed in guest rooms. We kindly ask that you meet your visitors in the lobby.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is early check-in available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in is subject to room availability. The fee is JPY 3,300 per room per hour.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I store my valuables at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We store valuables at the front desk free of charge. Please feel free to inquire.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend some local sightseeing attractions nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u3010Nearby Sightseeing Spots\u3011\\nTenshodo Cave, Dogashima Yakushido Temple, Tombolo of Dogashima (Sehama Beach), Dogashima Cave Cruise, Komatsu Kanko Center Uokitei, Yuzo Kayama Museum, Dogashima Onsen, Sanshiro Islands\\n\\n\u3010Popular Attractions in the Area\u3011\\nDogashima, Tenshodo Cave, Koganezaki Cape, Sanshiro Islands, Ukishima Beach\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a hospital near the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Nishiizu Kenikukai Hospital is located approximately 5 minutes away by car, and Ishida Clinic is about 10 minutes away by car.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there gas stations nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer here for information regarding gas stations in the surrounding area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you assist with making reservations for nearby restaurants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but we are unable to make restaurant reservations on your behalf through this chatbot.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any banks or ATMs nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are no banks in the Dogashima area. The nearest ATM is located at Seven-Eleven, approximately a 3-minute walk from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a curfew for the hotel entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no curfew once you have checked in.\\nHowever, please note that the final check-in time is 22:00. If you expect to arrive later than planned, kindly inform us in advance.\\n\\nTEL: +81-558-52-0346\\nBusiness Hours: 9:00\u201318:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer baby cots?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer baby cots free of charge.\\n\\n* Please note that quantities are limited.\\nAdvance reservation is available. Please request one in the remarks column when booking or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are bed guards available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have bed guards available for guest use.\\nPlease kindly note that quantities are limited.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have wheelchairs available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer wheelchair rentals.\\n\\n*Please note that availability is limited.\\nAdvance reservations are welcome. Please inform us in the remarks section when booking or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are humidifiers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer humidifiers for rental.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an electric kettle in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"An electric kettle is provided in your room for your convenience. Please feel free to use it.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the front desk located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The front desk is located on the 1st floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What type of bathroom and toilet facilities are in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a bidet toilet (Washlet).\\nAll rooms feature a microbubble bath on the terrace (some rooms utilize hot spring water), as well as an indoor shower and bathtub.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a refrigerator in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a refrigerator.\\nComplimentary bottled water is provided for the number of guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is free Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Free Wi-Fi is available in all guest rooms.\\nIf you have any questions regarding connection details, please feel free to ask our staff upon arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Please provide the dimensions of the beds (futons).\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The bed dimensions are as follows:\\n\\n\u25a0 Deluxe Ocean View Twin (with open-air microbubble bath)\\n*Rooms for up to 4 guests\\nBed size: 120cm \u00d7 195cm \/ Sofa bed: 101cm \u00d7 207.5cm\\n\\n\u25a0 Deluxe Ocean View Twin (with open-air microbubble bath)\\n*Rooms for up to 3 guests\\nBed size: 120cm \u00d7 195cm\\nSofa bed in rooms with bed frames: 170cm \u00d7 195cm\\nSofa bed in rooms without bed frames: 101cm \u00d7 207.5cm\\n\\n*For Deluxe Ocean View Twin, Luxury Ocean View, Luxury Ocean View, Luxury Ocean View, and Executive Ocean View Suite, the bed size is 120cm \u00d7 195cm \/ Sofa bed: 170cm \u00d7 195cm.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send my luggage to the hotel in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"When sending luggage to the hotel, please ensure that your check-in date and the guest name under the reservation are clearly written on the shipping label.\\n\\n<Shipping Address>\\nIl Azzurri Front Desk\\n2145 Nishina, Nishiizu-cho, Kamo-gun, Shizuoka 410-3514, Japan\\nTEL: +81-558-52-0346\\n\\n*Please note that we cannot accept items requiring temperature control, hazardous materials, or valuables.\\n*We are unable to accept cash-on-delivery (COD) shipments.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are lost and found items handled?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us by phone with the following information, and we will promptly search for your item.\\n\\nTEL: +81-558-52-0346 (Hours: 10:00\u201318:00)\\n\\n\u2022 Your name\\n\u2022 Dates of stay (and room number if remembered)\\n\u2022 Details of the lost item (as detailed as possible)\\n\u2022 Contact information\\n\\n*Lost items are stored for approximately one month.\\n*Opened food and beverages will be disposed of on the same day.\\n*Shipping of lost items is available only within Japan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there staff members who speak English, Chinese, or Korean?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have multilingual staff members, but please kindly note that available languages may be limited depending on the time of day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send luggage from the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Shipping services for your luggage (pay-on-delivery only) are available at the front desk.\\n*Shipping is limited to destinations within Japan.\\n*Courier service: Yamato Transport (Kuroneko Yamato)\\n*Rates vary depending on the size of the package and the destination; please check at the front desk on the day of shipping.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours for the aesthetic treatments?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The operating hours for aromatherapy treatments are as follows:\\n\\nHours: 9:00\u201322:00 (Last entry at 18:00 \/ Last start at 21:00)\\n*Reservations for morning sessions must be made by 18:00 on the previous day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can male guests also use the aesthetic services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Male guests may receive aromatherapy treatments if accompanied by a female guest in the same treatment room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the massage rates?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The rates for aromatherapy treatments are as follows (By advance reservation only):\\n\\n\u25a0 Facial 60 min. Basic (Dry \/ Sensitive Skin) \/ \u00a515,000\\n*Facial and d\u00e9collet\u00e9 oil treatment (includes facial mask)\\n\u25a0 Body 60 min. Prone legs, back, d\u00e9collet\u00e9, head \/ \u00a515,000\\n\u25a0 Body 90 min. 60 min. course content + Supine legs (includes reflexology\/acupressure on soles), hands \/ \u00a522,000\\n\\nPlease check here for other treatment menus.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I access the hotel from the station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u25a0 Approx. 60 minutes by Tokai Bus from Izukyu-Shimoda Station.\\nWe offer a complimentary shuttle service to and from 'Dogashima', the nearest bus stop to our hotel. Please feel free to call us when you arrive at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will gladly pick you up.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the bus stop located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<Using the Hotel Shuttle Bus> Shuttle service operates between Mishima Station and the hotel. <Using Public Buses> We offer complimentary shuttle transfers between the hotel and Dogashima, the nearest bus stop. Please feel free to call us upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will gladly pick you up.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May minors stay at the hotel without an adult?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests who are minors are welcome to stay. As a written parental consent form is required, please contact the hotel for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a taxi or a chartered taxi for us?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Taxi arrangements can be made at the Front Desk. As it may take some time for the taxi to arrive, please consult with us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I combine cash and credit card for payment?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you may split your payment between cash and credit card.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bar or lounge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Exclusive Guest Lounge \\\"Tramonto\\\" | Location: 1st Floor | Hours: 7:30 - 22:00 (Food is served only from 15:00 to 18:00) | Fee: Free for hotel guests. Enjoy creating your own bruschetta with your favorite toppings on baguette slices, along with light snacks such as mixed nuts. We offer all beverages on a complimentary free-flow basis, including refreshing lemonade made with fresh lemons, craft beer, wine, and limoncello. *Please note that we do not offer food menus for children. *The menu is currently subject to adjustment and may change. *Beverages served in the lounge may be taken back to your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How much is the hot spring tax?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A bath tax of JPY 300 per person per night is charged for guests of elementary school age and above.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide details about the beauty treatment services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer in-room aromatherapy treatment sessions (by advance reservation only). Using natural essential oils, our treatment addresses not only surface care but also works deep into muscle tissues. It encourages blood and lymphatic circulation to help discharge waste, relieving stress and refreshing your mind and body through comprehensive facial and full-body care. Please see here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide skincare amenities (lotion, face wash, makeup remover)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Lotion, milky lotion (emulsion), and cleansing oil are available in the communal bath area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide diaper disposal bins?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Diaper disposal bins are available upon request. Please note that quantities are limited.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In a spacious, light-filled environment overlooking the sea of Izu, you can savor the delicious flavors of fresh, local ingredients. Dinner features an Italian buffet highlighting the rich bounties of Nishi-Izu's sea and mountains, while breakfast offers a Japanese and Western buffet with local flavors. \u25a0 Restaurant: Taverna di Mare \u3010Breakfast\u3011 Hours: 7:30-9:30 | Style: Buffet | Price: Adults (ages 6 and older) JPY 3,300 (tax included), Preschoolers (ages 5 and under) Free. * Seat reservations are not accepted; guests will be seated in order of arrival. * Operating hours may change depending on reservation status. \u3010Dinner\u3011 Hours: 18:00-20:00 | Style: Buffet | Price: Adults (ages 6 and older) JPY 9,350 (tax included), Preschoolers (ages 5 and under) Free. * Advance reservations are not mandatory; you may dine if seats are available on the day. * During weekends and peak seasons, we recommend contacting us in advance to reserve. * Dining time may be limited to 80 minutes depending on reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have DVD players available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"DVD players are available for rental. Please note that quantities are limited. Advance reservations are accepted via the remarks column when booking or by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are yukata or room wear provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide nightwear (pajamas) for our guests. \u25a0 Size: One-size-fits-all for both men and women. \u25a0 Children's sizes: Size S (for lower elementary school) and Size M (for upper elementary school). * Kindly refrain from wearing nightwear in the restaurant. You are welcome to wear it in other areas of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a store or shop inside the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Unfortunately, there is no convenience store inside the hotel. However, souvenirs are available for purchase at the shop located next to the front desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have baby baths available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that baby baths are not available for rental.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have smartphone chargers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Smartphone chargers are available for rental. Please note that quantities are limited. Advance reservations are accepted via the remarks column when booking or by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer wake-up call services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, wake-up call services are available. Please inform the front desk if you would like to arrange one.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer bicycle rentals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that bicycle rentals are not available at our hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I access the hotel from the nearest airport?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that there are no airports located near Il Azzurri.\\nFor details on how to reach our hotel, please refer to our access information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have accessible rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that we do not have barrier-free accessible rooms.\\nPlease note that there is a step of approximately 10 cm at the entrance of the guest rooms.\\nShould you have any special requests or requirements, please feel free to contact our staff, and we will do our utmost to assist you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there vending machines in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Vending machines are located in the elevator halls on the 2nd and 5th guest room floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer rental computers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that computer rental service is not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the hotel arrange a rental car reservation for me?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not offer rental car booking services. We kindly ask for your understanding.\\n*Please note that there are no car rental offices in the immediate vicinity of the hotel. Car rental agencies are available around Izukyu-Shimoda Station.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer room service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that room service is not available.\\nThere is a convenience store located approximately a 3-minute walk from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I cannot find my reservation number?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you do not know your reservation number, please check your reservation confirmation email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer an all-you-can-drink service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide a complimentary free-flow drink service exclusively for staying guests.\\n\\nLocation: 1F\\nHours: 7:30\u201322:00\\nAvailable from check-in through check-out\\n*1 Snacks and light bites: 15:00\u201318:00\\n*Beverages may also be enjoyed in your guest room.\\n\\nFor details regarding the menu and options, please visit our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-staying visitors use the restaurant for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that dinner service is not available for day visitors without accommodation. We kindly ask for your understanding.\\n\\nFor registered staying guests, dinner can be added for \u00a59,350 (tax included).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell accommodation gift vouchers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding gift certificates and accommodation vouchers, please contact the hotel directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to join the beds together as a Hollywood Twin or move them against the wall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we can arrange Hollywood twin setups or place beds against the wall.\\nPlease submit your request when making a reservation, or call us after booking.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available for motorcycles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Motorcycles and bicycles may be parked in the available spaces within our parking area.\\n\\nDepending on availability on the day, space in our indoor garage may also be used.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check or reserve the shuttle bus service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For shuttle bus reservations between Mishima Station and Il Azzurri, please use our online reservation form:\\nhttps:\/\/il-azzurri.com\/shuttle.html\\nUpon completion, a confirmation email will be sent to you.\\n*Advance reservation required (at least 3 days prior to arrival).\\n*We do not accept shuttle inquiries or reservations via telephone.\\n\\n\u25a0 Shuttle Service to\/from the Nearest Bus Stop\\nComplimentary transportation is provided between the hotel and the nearest bus stop, \\\"Dogashima\\\". Please contact us by telephone to inquire.\\nTEL: +81-558-52-0346\\n\\nFor modifications or cancellations, please reach out to us directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have room options with hot spring baths?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer guest rooms featuring hot spring baths.\\nThe room types equipped with hot spring baths are as follows:\\n\\nDeluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath)\\nLuxury Ocean View (with Hot Spring Open-Air Bath)\\nLuxury Ocean View (with Garden Hot Spring Open-Air Bath)\\nExecutive Ocean View Suite (with Hot Spring Open-Air Bath)\\n\\n*The hot spring bath in these guest rooms uses free-flowing hot spring water (heated).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities are provided in the hot spring public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The communal bath area is furnished with the following amenities:\\n\\nBody wash, shampoo, hair conditioner, cotton swabs, razors, hair dryers, combs, facial toner, milky lotion, cleansing oil, hairbrushes, shower caps, hair liquid, hair tonic, and aftershave lotion.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May guests with tattoos use the public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, guests with tattoos are welcome to use our public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer any services or amenities for infants and children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide baby cots free of charge.\\n*Please note that quantities are limited. Advance reservations are available; please request a cot in the remarks section when booking or contact us by phone.\\n\\nIn addition, we offer children's amenities, including toothbrushes and towels.\\nWe also offer children's nightwear in sizes suitable for upper and lower elementary school children.\\n*Please note that nightwear for toddlers and infants is not available. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any attractions or recreational facilities for children nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is a Trick Art Exhibition located approximately a 5-minute walk from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a cafe or tea house in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Exclusive Lounge for Guests: \\\"Tramonto\\\"\\n\\nLocation: 1st Floor\\nOperating Hours: 7:30 - 22:00 (Food service is available only from 15:00 to 18:00)\\nFee: Complimentary for hotel guests\\n\\nEnjoy snacks such as arancini and mixed nuts, along with free-flowing beverages including refreshing lemonade made with fresh lemons, draft beer, wine, limoncello, and other alcoholic options.\\n\\n*Please note that we do not offer food menus for children.\\n*Menu items are currently subject to adjustment and may change.\\n*Drinks served in the lounge may be taken back to your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if the bed gets stained or soiled?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that you inform the front desk staff if the bed becomes stained or soiled.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the health benefits of the hot spring?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dogashima Onsen is said to be beneficial for the following conditions:\\n\\nNeuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive diseases, hemorrhoids, sensitivity to cold, cuts, burns, arteriosclerosis, chronic skin diseases, recovery from illness, fatigue recovery, and health promotion.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a kitchen in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that there are no kitchens available in the guest rooms. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me where to check the local weather forecast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can view the local weather forecast here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have toothbrush sets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Toothbrush sets are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the \u00e0 la carte menu at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that \u00e0 la carte options are not available.\\n\\n[Dinner] Italian Buffet\\n18:00\u201320:00\\n*Hours may vary depending on reservation status.\\nPrice: \u00a59,350\\n\\n[Breakfast] Japanese & Western Buffet\\n7:30\u20139:30\\nPrice: \u00a53,300\\n\\n*Meal charges apply to guests of elementary school age and above.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there elevators or escalators in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Elevators are available inside the building.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can Mount Fuji be seen from the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While Mount Fuji cannot be seen from our hotel, you can enjoy stunning views of the sunset over the expansive Suruga Bay, Sanshiro Islands, and the rare natural phenomenon known as the Tombolo effect.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Regarding TV connectivity (Screen Mirroring, HDMI, USB)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that the televisions in our guest rooms do not support screen mirroring.\\nHDMI connection is available. If you wish to use HDMI, please mention this in the remarks section when booking.\\nPlease kindly bring your own cable as cable rentals are not provided.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are barbecue facilities available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that our hotel does not have a barbecue site.\\nFor information regarding nearby barbecue sites, please contact us directly by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours for the hot spring baths and public baths?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The operating hours for the communal baths and private baths are as follows:\\n\\n<Women's Bathing Hours>\\nDangai Terrace no Yu: 15:00\u201324:00\\nMatsuakari no Yu: 5:00\u201310:30\\n\\n<Men's Bathing Hours>\\nMatsuakari no Yu: 15:00\u201324:00\\nDangai Terrace no Yu: 5:00\u201310:30\\n\\n<Private Open-Air Bath>\\nDokutsu no Yu: 15:00\u201321:00 \/ 7:00\u201310:00 (April to October only)\\n\\n*Please note that the private bath is currently closed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-staying guests use the lounge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\\"Tramonto\\\" is an exclusive lounge for staying guests, and is unfortunately not available to non-registered visitors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a dress code?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have a specific dress code. Please feel free to wear comfortable, casual attire.\\n\\n*Kindly note that nightwear is not permitted in the restaurant and lounge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are bathrobes provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that bathrobes are not provided in the guest rooms. We appreciate your kind understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use JTB travel vouchers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that gift certificates and travel vouchers are not accepted. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide your FAX number?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our FAX number is as follows:\\n\\nFAX: +81-558-52-0434\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"From where can I watch the fireworks?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The viewing location for the Dogashima Fire Festival Fireworks Display is just a 3 to 4-minute walk from Il Azzurri.\\nPlease refer to our official information page for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I access the hotel from Tokyo Station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Access between Tokyo Station and Il Azzurri is as follows:\\n\\n<By Train>\\n\u25a0 Access from Tokyo Station\\n1. Take the Saphir Odoriko Limited Express to Shimoda Station (approx. 2 hours 30 mins on regular schedule \/ approx. 3 hours on temporary service), then take a local bus for approx. 50 mins or a taxi for approx. 40 mins from Shimoda Station.\\n2. Take the Odoriko Limited Express to Shuzenji Station (approx. 2 hours 15 mins), then take an express bus for approx. 80 mins or a taxi for approx. 60 mins from Shuzenji Station.\\n3. Take the Shinkansen (Tohoku Shinkansen) to Mishima Station (approx. 1 hour), transfer to the Izu Hakone Railway Sunzu Line to Shuzenji Station (approx. 35 mins), then take an express bus for approx. 80 mins or a taxi for approx. 60 mins from Shuzenji Station.\\n\\n<By Car>\\n\u25a0 From Tokyo Area\\nTokyo IC \u2192 Atsugi Road (approx. 55 mins) \u2192 Odawara via Route 135 (approx. 2 hours) \u2192 Shimoda via Prefectural Route 15 (approx. 35 mins)\\nTokyo IC \u2192 Tomei Expressway (approx. 1 hour) \u2192 Numazu-Nagaizumi IC via Izu Jukan Expressway (approx. 20 mins) \u2192 Kannami Tsukamoto IC via Izu Chuo Road (approx. 20 mins) \u2192 Shuzenji via Route 136 (approx. 65 mins)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I know regarding reservations made through travel agencies or online travel agencies (OTAs)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For reservations made through travel agencies or third-party online travel agencies (OTAs), we kindly ask you to contact your booking provider directly for details and inquiries.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the spring quality and properties of the hot spring?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The spring water of Dogashima Onsen is classified as a Potassium-Sodium Sulfate spring.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have table tennis facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have table tennis facilities available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use the hot spring baths before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hot spring baths are available exclusively during your stay.\\n\\n[Operating Hours]\\n15:00 - 24:00, 5:00 - 10:30\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you accommodate dietary allergies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please feel free to inform us in advance if you have any food allergies or dietary restrictions.\\n\\nFor buffet meals, guests are kindly requested to select items according to their preference. Our staff will be happy to provide information regarding ingredients used, so please do not hesitate to ask.\\n\\n*Please note that we may not be able to accommodate certain allergies.\\n*Please kindly understand that we cannot alter menu items based solely on personal preference.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the restrictions regarding smoking?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is one designated outdoor smoking area located to the right of the entrance. All indoor areas of the hotel are strictly non-smoking.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the dinner venue?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner is served at the Italian restaurant \\\"Taverna di Mare\\\" located on the 1st floor of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the official name of the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The official name of the hotel is \\\"Il Azzurri\\\" (\u30a4\u30eb\u30fb\u30a2\u30ba\u30fc\u30ea).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a kids' play area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that we do not have a kids' play area available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay in the same room for consecutive nights?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you book consecutive nights under the same accommodation plan, you can stay in the same room. However, if your consecutive stay consists of multiple bookings under different plans, you may be required to change rooms. If you have any specific requests, please kindly inform us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have curling hair dryers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer curling hair dryers available for loan upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a foot bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have a foot bath facility available for our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a freezer available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that the refrigerators in the guest rooms do not have a freezing compartment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are electronic cigarettes, such as IQOS, permitted in non-smoking rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask guests to refrain from using electronic or heated tobacco products in guest rooms. Please use the designated smoking areas.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a microwave available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A microwave is available on the 2nd floor of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer shareholder benefits?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer shareholder benefits. However, we provide special plans and promotional offers. Please visit our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there locations in the hotel where we can view the sunrise or sunset?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our guest rooms are oceanfront, offering a sweeping view of Suruga Bay.\\\\nWhile the sunrise cannot be seen from our hotel, you can enjoy the beautiful sunset as well as the night sky filled with stars.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a parking lot for large vehicles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our parking lot can accommodate up to 5 buses and 50 passenger cars (approximately 42 outdoor spaces and 8 indoor garage spaces).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I use the parking lot before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Parking facilities are available from 12:00 PM on the day of check-in until 12:00 PM on the following day. Please kindly note that parking is not available outside of these hours. If you expect to arrive early, please feel free to contact us by phone to consult with our staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which is the nearest station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Izukyu Shimoda Station is the most convenient station when visiting Il Azzurri. We offer a direct complimentary shuttle service. Please see here for further details. The nearest bus stop is Dogashima. We also offer complimentary shuttle transfers to and from the Dogashima bus stop.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is accommodation tax charged separately?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not levy an accommodation tax.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I receive a certificate of stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Should you require a certificate of stay, please feel free to request one at the front desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are futons available? Is there a futon-laying service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are furnished with beds. Please kindly note that we are unable to replace beds with futons.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there non-smoking guest rooms available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are entirely non-smoking.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are smoking rooms available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that we do not have smoking rooms. Dedicated smoking areas are available within the hotel for your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bathroom in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All rooms feature a microbubble bath on the private terrace (select rooms utilize natural hot spring water), as well as an indoor shower and bathtub. *Please note that Executive Ocean View Suites are equipped with a shower booth only.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities are available for children and infants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer children's toothbrushes and towels as special amenities for our young guests.\\nFor nightwear, we provide sizes suitable for older and younger elementary school children.\\n\\nPlease kindly note that nightwear for infants is not available. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are hair dryers available in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hair dryers are available in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are towels provided in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bath towels and face towels are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request a different size for the room wear (yukata)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide free-size pajamas (unisex two-piece sets).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if an item in my room is malfunctioning (e.g., refrigerator not cooling, lights not turning on, no hot water)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you experience any issues with the amenities or equipment in your room, please do not hesitate to contact our staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are nail clippers available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer nail clippers for rent.\\n\\nPlease note that quantities are limited. Advance reservations are also available; kindly inform us in the remarks section when booking or contact us by telephone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer rental games such as playing cards?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Regrettably, we do not offer playing cards or other game items. We kindly ask for your understanding in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are irons available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide irons and ironing boards for rental.\\n\\nPlease note that quantities are limited. Advance reservations are also available; kindly request them in the remarks section when booking or contact us by telephone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can expectant mothers receive spa or massage treatments?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests who are pregnant and in their stable period may receive the 60-minute facial course only.\\n\\nPlease click here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer laundry services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize, but laundry and dry cleaning services are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the hotel wheelchair accessible?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is a ramp at the entrance, allowing guests using wheelchairs to proceed directly to their guest rooms after entering.\\nHowever, please note that there is a step of approximately 10 cm at the entrance of the guest rooms and the public baths.\\nIf you have any special requirements, please feel free to inform our staff, and we will do our best to accommodate your needs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve a time for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner does not require advance reservations, and you may dine with us if seats are available on the day.\\n*However, for dining on weekends or during busy seasons, we kindly recommend contacting us to make a reservation by the day before your visit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer baby food?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize, but baby food is not provided at our hotel. We kindly ask for your understanding.\\n\\nYou are welcome to bring your own baby food. Please let our staff know if you would like us to heat it up for you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I order additional dishes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize, but a la carte options are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of alcoholic beverages are served in the lounge\/bar?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In \\\"Tramonto,\\\" the exclusive lounge for staying guests, we offer refreshing lemonade made with fresh lemons, as well as alcoholic and non-alcoholic beverages including draft beer, wine, and limoncello.\\n\\nFor snacks, we provide arancini, mixed nuts, and other light bites.\\n\\n*Please note that menu items are currently subject to adjustment and may change.\\n*Beverages served in the lounge may be taken back to your guest room.\\n*We apologize, but food options for children are not available in the lounge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have plans that include dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer plans that include dinner.\\n\\nSince dinner does not require advance reservation, guests on breakfast-only or room-only plans may also dine with us on the day if seats are available.\\nAdditional charge: JPY 9,350 (tax included)\\n*Available exclusively to staying guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend any activities in the area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to assist you with activity recommendations over the phone. Please feel free to contact us at your convenience.\\n\\nTEL: +81-558-52-0346\\nHours: 9:00 - 18:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell souvenirs at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Souvenirs are available for purchase at the shop located next to the front desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a map of the surrounding area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here to view a map of the area surrounding the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Should I leave my room key at the front desk when going out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that you leave your room key at the front desk when leaving the hotel during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me the local taxi fares?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As taxi fares vary depending on traffic conditions, season, and company, we are unable to provide exact rates via chatbot. Please contact the taxi companies directly for detailed fare information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any fireworks festivals held nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u3010Dogashima Fire Festival\u3011\\nAn annual fireworks festival that signals the start of summer in Nishi-Izu.\\nThe viewing area is just a 3 to 4-minute walk from the hotel.\\nPlease click here for more details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to set off fireworks nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can enjoy fireworks at the nearby Norihama Beach.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any supermarkets nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Supermarkets near the hotel include \\\"Food Store Aoki Nishi-Izu Store\\\" (approx. 5 minutes by car) and \\\"MaxValu Matsuzaki Store\\\" (approx. 8 minutes by car).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I walk around the hotel in room wear (yukata) and slippers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests are welcome to wear sleepwear and slippers throughout the hotel.\\\\nHowever, we kindly ask that you refrain from wearing sleepwear and slippers when dining at the restaurant.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do in the event of an emergency evacuation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In the event of an emergency, please follow the instructions provided by our staff to evacuate safely.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I visit only for dining without staying overnight?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our dining facilities are not available for day-use guests. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are high chairs for children available in the dining area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"High chairs for children are available in the restaurant. Please feel free to request one from our staff if needed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are air purifiers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Air purifiers are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there charging spots for electric vehicles (EV)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have two electric vehicle charging spaces available on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is the quality of the cuisine?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are pleased to share that our cuisine receives exceptionally high praise from our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there open-air baths (rotenburo)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, open-air baths are located within the communal bath area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request menu alterations for ingredients I dislike?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly note that we are unable to accommodate menu modifications based on personal dietary preferences or dislikings. We appreciate your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are shoes allowed inside the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Shoes are strictly prohibited inside guest rooms. There is a small step of 2\u20133 cm at the entrance where we kindly ask guests to change into slippers. Slippers are provided in every guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are facial cleansers provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Facial cleansers, moisturizing creams, and other skincare products are provided in both guest rooms and the public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer rental potty seats for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, child potty seats are available for rent.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of hotel is Il Azzurri? What are its main features?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms at Il Azzurri are oceanfront and feature private open-air baths. Furthermore, to help you enjoy an exceptionally liberating and relaxing stay, we offer a free-flow beverage service for staying guests, spanning from welcome drinks to beverages during dinner. Please feel free to explore our website for further details regarding our facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I book a spa treatment?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To reserve an aromatherapy treatment, please contact the Front Desk by dialing extension 704 from your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a fitness gym?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have a fitness gym on the premises. We appreciate your kind understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do I need to purchase laundry detergent separately for the laundromat?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The coin-operated laundry machines automatically dispense detergent, so no separate purchase is required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a cold plunge bath available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, a cold plunge bath is available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I order food delivery, such as pizza?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask guests to refrain from ordering food delivery to the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a restaurant reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Restaurant reservation details are as follows:\\n\\n[Breakfast]\\nWe do not accept seat reservations for breakfast. Guests will be seated in order of arrival.\\n\\n[Dinner]\\nFor dinner reservations, please contact us by email (info@il-azzurri.com) or phone (+81 558-52-0346).\\n*For visits during weekends or peak seasons, we recommend contacting us and making a reservation by the day before your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I receive a massage in my room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer in-room aromatherapy treatments. (Advance reservation required)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell medicine at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In accordance with the Pharmaceutical Affairs Law, we are unable to provide or sell medications.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell sunscreen or tanning oil?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not sell sunscreen or tanning oil. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-overnight guests ride the shuttle bus?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The shuttle service is available exclusively for guests with a confirmed room reservation. We appreciate your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bicycle parking area available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Motorcycles and bicycles may be parked in open spaces within the parking lot.\\n\\nSubject to availability on the day, space in the indoor garage may also be used.\\n\\n*Please note that guests are kindly requested to manage and secure their own vehicles.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find information about career opportunities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please visit our careers page for current employment opportunities and details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay at the hotel without a prior reservation on the same day?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Same-day reservations are welcome, subject to room availability. Please check room availability on our official website or other booking platforms, or contact us directly by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms equipped with air conditioning?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, all guest rooms feature individually controlled air conditioning, allowing you to adjust the temperature to your preference.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are tableware and cutlery available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we can prepare them in your room if requested in advance.\\nWe offer items such as forks, knives, and plates. Please feel free to contact us with your requests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many floors does the hotel building have?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel building has six floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the hours of operation for the parking lot?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Parking is available from 12:00 PM on the day of check-in until 12:00 PM on the day of check-out.\\n\\nPlease note that parking outside of these hours is not permitted.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve a parking space in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Prior reservation for the parking lot is not required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I change my reservation after checking in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to modify your reservation after check-in, please inform the front desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"The dates I wish to book show as \\\"Fully Booked\\\" on the website. Are there any rooms available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we cannot accept reservations for dates that are fully booked. Furthermore, please note that we do not maintain a waiting list. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is dinner served in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner is served in an Italian-style buffet format.\\nWe regret that in-room dining is not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding breakfast for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<Prices>\\nPreschool children: Free for both dinner and breakfast (Please note that a dedicated children's menu is not available.)\\nElementary school students: Dinner JPY 9,350, Breakfast JPY 3,300 (The menu is the same buffet as for adults.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which company operates the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel is operated by Onko Chishin Inc.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can guest rooms be accessed while seated in a wheelchair?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is a ramp leading from the entrance, allowing room access via wheelchair after entering the building.\\nHowever, please note that there is a step of approximately 10 cm at the entrance to the guest rooms and the public bath.\\nIf you have any special requests, please feel free to contact our staff, and we will do our best to accommodate you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to go snorkeling.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Regarding snorkeling, we kindly ask you to contact the hotel directly by phone for inquiries.\\n\\nTEL: +81-558-52-0346\\nHours: 9:00 - 18:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer VOD (Video on Demand \/ pay-per-view TV)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest room televisions only provide terrestrial channels and free BS satellite channels.\\n\\n*Pay-per-view broadcasts are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is served for breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For breakfast, we offer a Japanese and Western buffet featuring local specialties as well as Western options such as egg dishes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are slippers available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Slippers are provided in all guest rooms.\\n\\nTwo types are available:\\n- Disposable slippers\\n- Sandal-style slippers\\n\\n*Please note that we do not offer slippers for children. We kindly ask for your understanding.\\n*Shoes are strictly prohibited inside the guest rooms. Please change into slippers at the entrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"When is the snowfall season?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In Izu City, temperatures are at their lowest during January and February.\\nThere is a possibility of snowfall during this period.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we are not open during lunch hours. We kindly ask for your understanding in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are shampoo and conditioner provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, shampoo and conditioner are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are drinks provided in the guest room refrigerator?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary bottled water is provided in the refrigerator for the number of registered guests.\\n*Please note that no other beverages are provided.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the Wi-Fi password?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask you to inquire with our front desk staff upon arrival or refer to the information guide provided in your guest room for Wi-Fi connection details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are hair irons available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, hair irons are available for rental.\\n\\n*Quantities are limited.\\nAdvance reservations are welcome. Please let us know in the request field when booking or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What brand of hair dryer is provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide SALONIA hair dryers.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide directions to the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please tap the menu at the bottom left and select the \\\"Route Guidance\\\" feature.\\nBy entering keywords in response to the AI prompts, directions to your destination will be displayed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you accept debit cards?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, debit cards are accepted at Il Azzurri.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to hide the chat icon?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can hide the speech bubble by tapping the small \\\"x\\\" mark, and the chat icon by tapping the minus \\\"-\\\" mark.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a group reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"When booking through our official website, online reservations are not accepted for groups of 8 or more guests.\\nFor details, please check the precautions for group reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do I need to present identification upon check-in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Generally, presenting identification is not required. However, foreign national guests are kindly requested to present their passports.\\n\\n*Please note that identification may also be required for minors or depending on specific accommodation plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a closet in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, guest rooms are equipped with a closet.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the nearest bus stop?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The nearest bus stop to Il Azzurri is \\\"Dogashima\\\".\\nWe offer a complimentary shuttle service to and from the \\\"Dogashima\\\" bus stop.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer welcome drinks?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a complimentary free-flow beverage service for staying guests.\\n\\nLocation: 1F\\nHours: 8:00\u201322:00\\nAvailable from check-in to check-out.\\n*Snack and food serving hours: 15:00\u201318:00\\n*Beverages may also be enjoyed in your guest room.\\n\\nFor details, please refer to https:\/\/ilazzurri.sakura.ne.jp\/freeflow.html .\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there guest rooms with a private garden?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer the \\\"Luxury Ocean View (with Garden Onsen Open-Air Bath)\\\" room category featuring a garden. While the open-air bath area is completely private and cannot be seen from other rooms, please kindly note that the edge of the garden is visible from certain guest rooms. To allow guests to fully enjoy the open atmosphere and breathtaking scenery, the edge of the garden is intentionally left unroofed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can we enjoy a home theater experience in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The Executive Ocean View Suite is equipped with a smart ceiling light featuring a high-performance projector and high-quality speakers (compatible with Bluetooth and AirPlay), allowing you to relax and enjoy your favorite movies and music.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide the hotel's official website URL?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please visit our official website for further information and updates.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where should I park if the main parking lot is full?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Should the main parking lot be full, please kindly use our second parking lot, located less than a 1-minute walk away. Please note that there are no public parking lots nearby; however, we have secured sufficient parking spaces for all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to sterilize baby bottles at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A microwave oven is available for your use on the 2nd floor of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a drink menu available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary beverages, including alcoholic options such as beer and wine, are available for your enjoyment. (Please check the available selection on the day of your visit.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide bathing wear (yuamigi)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we provide modesty bathing wear (\\\"yuamigi\\\") for guests to wear while bathing. The open-air baths in our guest rooms are located directly on the oceanfront overlooking Suruga Bay. To preserve the sense of openness and breathtaking views, privacy screens have been kept to a minimum. We kindly ask that you wear the provided bathing wear when using the open-air bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have baby soap available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer baby soap available for loan upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours of the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Restaurant \\\"Taverna di Mare\\\"\\n\\nLocation: 1st Floor\\nHours:\\n[Breakfast] 8:00 - 10:30 (L.O. 10:00)\\n[Dinner (2 seating times)] 17:30 - 18:50, 19:00 - 20:50 (L.O. 20:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does the restaurant offer private rooms or facilities for banquets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our restaurant does not have private rooms available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are pleased to offer late check-out upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are thermometers available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thermometers are available for loan.\\n\\n*Quantities are limited. Advance reservations are available; please inform us in the request field when booking or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are step stools available for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide step stools for children upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are baby safety gates available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer baby safety gates. However, bed guards are available.\\n\\nPlease note that quantities are limited and availability cannot be guaranteed. We appreciate your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use e-money or mobile electronic payments?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that electronic money and mobile electronic payments are not accepted. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the bedding in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our guest rooms are equipped with high-quality mattresses and bedding from France Bed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding alcoholic beverage service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Alcoholic beverages are offered on a complimentary free-flow basis.\\nThere are no restrictions on alcohol service even during priority measures for epidemic prevention.\\nShould there be any changes to our service offerings, announcements will be made on our official website.\\nPlease check our official website for the latest updates. (As of January 25, 2022)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is breakfast served buffet-style?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u3010Breakfast Information\u3011\\n\\n\u25a0 Location: 1st Floor Taverna di Mare\\n\u25a0 Hours: 7:30 \u2013 9:30\\n\u25a0 Style: Buffet\\n\u25a0 Price:\\nAdults (6 years and older): \u00a53,300 (tax included)\\nPreschool children (5 years and under): Free\\n\\n*We do not accept table reservations for breakfast. Guests will be seated in order of arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an age limit for using the hot springs \/ public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no age restriction for using the large public bath. Young children must be accompanied by an adult.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any special privileges if I stay on my birthday?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For birthdays and special anniversaries, we are pleased to prepare towel art in your room prior to your arrival.\\nPlease mention your request in the remarks column when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding other hotel guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but in order to protect personal privacy, we are unable to disclose any information concerning our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I enter and leave the parking lot freely during my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you are free to park and leave at any time without notifying the front desk.\\n\\nPlease note that parking spaces cannot be reserved. Should the main lot be full upon your return, please kindly use the 2nd Parking Lot located less than a minute's walk away.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an operator available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but this service is an automated AI response system. Should you wish to speak with an operator, kindly contact the property directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding COVID-19 safety measures and cancellation policies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding our property's hygiene and safety measures, please visit our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May accompanying guests check in before the main guest?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, accompanying guests may check in prior to the primary guest's arrival.\\nKindly contact us in advance with the primary guest's details (name and telephone number) and notify us that an accompanying guest will be arriving first.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there amenities that we may take home?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests are welcome to take home items such as the complimentary bottled water and toothbrush sets provided in the guest room. Please refrain from taking home towels and room wear.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I come and go freely after checking in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you are free to come and go after completing check-in.\\nWhen leaving the hotel during your stay, kindly leave your room key at the front desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve rental items in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, rental items may be reserved in advance.\\nPlease inform us in the request field when making your reservation, or contact us by telephone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"My account has been locked and I cannot log in as a member.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Your member account will be locked automatically after six consecutive incorrect password attempts. The lock will automatically be removed after 1 hour, so please wait until then.\\nPlease kindly note that resetting your password will not unlock the account immediately.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What can I watch on the room television? (Channels \/ Streaming services \/ Pay TV)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Terrestrial digital broadcasts and BS satellite broadcasts are available in all guest rooms.\\n\\n*Please note that pay-per-view channels are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the prices for the buffet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Breakfast]\\n\u25a0 Location: 1st Floor Taverna di Mare\\n\u25a0 Hours: 7:30 - 9:30\\n\u25a0 Style: Buffet\\n\u25a0 Price:\\nAdults (ages 6 and over): \u00a53,300 (tax included)\\nPreschool children (ages 5 and under): Free\\n*We do not accept table reservations for breakfast. Guests are seated in order of arrival.\\n\\n[Dinner]\\nAn Italian buffet style is served.\\n\\nPrice:\\nAdults (ages 6 and over): \u00a59,350 (tax included)\\nPreschool children (ages 5 and under): Free\\n\\nPrior reservation is not required; guests are welcome if seats are available on the day.\\n*For weekends, peak seasons, and busy days, we recommend contacting us and making a reservation at least one day in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check for damage caused by natural disasters (such as typhoons, heavy rain, or snow) and local transportation disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For damage and safety status caused by natural disasters such as typhoons, earthquakes, or heavy rain, please check the official local municipality website.\\nFor the latest updates regarding surrounding transportation disruptions, please contact the respective transportation service providers you plan to use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I use bath additives in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you are welcome to use bath additives.\\nWe also offer rose-shaped bath petals for purchase. If you wish to purchase them, please kindly place your reservation by the day prior to your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there insects around? Are mosquito coils or insect repellents available for rent?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on the season, insects may appear within the property premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is complimentary bottled water provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, complimentary bottled water is provided in each guest room according to the number of guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information about breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Breakfast Information]\\n\\n\u25a0 Location: 1F Taverna di Mare\\n\u25a0 Hours: 7:30 \u2013 9:30\\n\u25a0 Style: Buffet\\n\u25a0 Price:\\nAdults (ages 6 and above): JPY 3,300 (tax included)\\nPreschool children (ages 5 and under): Free\\n\\n*Please note that table reservations are not accepted. Guests will be seated in order of arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are early check-in, late check-in, and late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"**Early Check-in**\\nAvailable upon request. Please note that it may not be possible depending on room availability.\\nFee: JPY 3,300 per hour (tax included)\\nTime: From 11:00\\n*An additional charge equivalent to 1 night's stay will apply for check-ins earlier than 11:00.\\n\\n**Late Check-in**\\nPlease contact us if you will arrive significantly later than your scheduled arrival time.\\n\\n**Late Check-out**\\nAvailable upon request. Please note that it may not be possible depending on room availability.\\nFee: JPY 3,300 per hour (tax included)\\nTime: Until 15:00\\n*An additional charge equivalent to 1 night's stay will apply for check-outs after 15:00.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room amenities and equipment are provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Room Amenities & Equipment]\\n\\n\u25a1 Amenities in All Rooms\\nBody soap \/ Shampoo \/ Conditioner \/ Face & Hand wash \/ Cleansing oil \/ Milky lotion \/ Gel lotion \/ Toothbrush set \/ Shower cap \/ Hairbrush \/ Cotton swabs \/ Razor \/ Bath towel \/ Face towel \/ Slippers \/ Nightwear (two-piece, free size, unisex)\\n\\n\u25a1 Equipment & Facilities\\nAir purifier \/ Electric kettle \/ Hair dryer \/ Empty refrigerator (complimentary bottled water per guest) \/ TV\\n\\n[Executive Ocean View Suite Only]\\nCeiling light equipped with high-performance projector and high-quality speaker (Bluetooth\/AirPlay supported)\\n[Other Guest Rooms]\\nBose mobile Bluetooth speaker with deep bass and high quality sound\\n\\nHammocks installed: 3 rooms (on the terrace of Luxury Ocean View x 2), 4 rooms (inside Executive Ocean View Suite x 1)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Parking Information]\\n\\n\u25a0 Fee: Complimentary for staying guests\\n\u25a0 Capacity: 50 vehicles (approx. 42 outdoor spaces, 8 indoor garage spaces)\\n\u25a0 Hours of operation: From 12:00 PM on the day of check-in to 12:00 PM the following day\\n\\n*Parking is not available outside of these hours.\\n*Advance parking reservation is not required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-staying guests use the hot springs or public bath for day trips?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that day-use bath services are currently not available. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer laundry services or have a laundromat on site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Coin-operated laundry facilities are available on site.\\n\\nPrices:\\nStandard Course (Wash + Dry): 500 JPY \/ cycle\\n\\nSmall Load Course (Wash only): 100 JPY \/ cycle\\n\\nSmall Load Course (Wash + Dry): 400 JPY \/ cycle\\n\\n*Small load courses are for loads up to 2 kg.\\n\\nThe coin laundry is accessible 24 hours a day.\\n\\n*Detergent is automatically dispensed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have strollers available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer stroller rental services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the hot springs free-flowing directly from the source (gensen kakenagashi)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that the hot springs in both the public bath and guest rooms are not entirely free-flowing directly from the source.\\n\\nThe hot spring in the public bath uses a filtration and circulation system.\\n\\nThe hot springs in guest rooms with hot spring baths are free-flowing (kakenagashi).\\n*Please note that the water is heated.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details on rental equipment available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Rental Equipment]\\n\\nSmartphone charger \/ Iron & ironing board \/ Thermometer \/ Nail clippers \/ Blow dryer brush \/ Hair straightener & curling iron \/ Alarm clock \/ DVD player \/ Bed guard \/ Baby crib \/ Children's step stool \/ Potty seat \/ Diaper pail\\n\\n*Quantities are limited.\\nAdvance reservations are available. Please request these in the remarks section when making a reservation or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer massage services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer in-room aromatherapy treatments (by reservation only).\\n\\nUsing natural essential oils, the treatment addresses superficial skin care as well as deep muscle tension. It promotes blood and lymphatic circulation to encourage waste elimination, helping relieve stress and refresh your senses. Enjoy total face and body care that restores harmony to both mind and body.\\nPlease refer to the details page for further information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any restaurants open for lunch within the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our restaurants are not open during lunch hours. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have guest rooms with open-air baths?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with an open-air micro-bubble bath (some featuring hot spring water).\\n\\nThe bathtub size comfortably accommodates approximately one adult.\\nIn addition, rooms featuring open-air hot spring baths, such as the Executive Ocean View Suite, can comfortably accommodate approximately two adults.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a same-day reservation for the shuttle bus service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer complimentary shuttle transfers between the hotel and the nearest bus stop, \\\"Dogashima\\\".\\nWe will be happy to pick you up upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum. Please feel free to call us when you are ready.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding consecutive stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to welcome guests staying for multiple consecutive nights.\\n\\nBoth breakfast and dinner are served in a buffet style, allowing you to enjoy a variety of dishes tailored to your preferences.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are hot springs and public baths available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Information on Public Baths and Private Baths]\\n\\n<Women's Bathing Hours>\\nDangai Terrace no Yu (Cliff Terrace Bath): 15:00\u201324:00\\nIisora no Yu: 5:00\u201310:30\\n\\n<Men's Bathing Hours>\\nIisora no Yu: 15:00\u201324:00\\nDangai Terrace no Yu (Cliff Terrace Bath): 5:00\u201310:30\\n\\n<Private Open-Air Bath>\\nDokutsu no Yu (Cave Bath) Hours: 15:00\u201321:00 \/ 7:00\u201310:00 (Available April\u2013October only)\\n\\n*Please kindly note that the private bath is currently closed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is in-room dining available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that in-room dining service is not available at Il Azzurri.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is single occupancy permitted?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we gladly welcome solo travelers. Room rates vary depending on the room type and the dates of your stay.\\nPlease check availability for detailed rates.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do rooms equipped with a bath feature a Jacuzzi?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms feature a microbubble bath on the terrace (some rooms utilize natural hot spring water), as well as an indoor shower and bathtub.\\n\\n[What is a Microbubble Bath?]\\nIt is a bath that generates ultra-fine bubbles made from water and air. These microbubbles carry negative ions, which help remove impurities from the skin, promote blood circulation, and stimulate perspiration.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the meal charge for children sharing a bed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Preschool children may enjoy dinner with our compliments.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide children's nightwear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer children's nightwear in Size M (for upper elementary school children) and Size S (for lower elementary school children).\\n\\n*Please kindly note that nightwear is not available for toddlers and infants. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to request a specific room location (e.g., high floor, adjacent rooms, or corner room)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be pleased to accept your preferences as a request; however, please note that we cannot guarantee them in advance.\\n*Depending on room availability and room type, we may not be able to fulfill your request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding the suites and special guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Located on the top floor, we offer the Executive Ocean View Suite featuring a private open-air hot spring bath.\\nPlease click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a floor map of the hotel available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that a floor map is not available on our official website.\\nWe will provide you with a floor map upon check-in.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a dinner buffet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For dinner, we serve an Italian-style buffet.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the price for breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast prices are as follows:\\n\\nAdults (ages 6 and above): JPY 3,300 (tax included)\\nPreschool children (ages 5 and under): Complimentary\\n\\n\u25a0 Location: 1st Floor, Taverna di Mare\\n\u25a0 Hours: 7:30\u20139:30\\n\u25a0 Style: Japanese and Western Buffet\\n\\n*Please note that table reservations are not accepted. Guests will be seated in order of arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a shower room in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Showers are equipped inside all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are pajamas provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide sleepwear for our guests. (Two-piece set, one-size-fits-all, unisex)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can infants under one year old stay with us?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests traveling with young children are most welcome.\\nChildren sharing a bed with parents (without separate bedding or meals) may stay free of charge.\\n\\n*Co-sleeping is available for children aged 5 and under.\\n*Children aged 6 and above will be charged at the adult rate.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information about the restaurant menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For dinner, we offer an Italian buffet crafted with culinary techniques that bring out the true flavors of local delicacies from both sea and land.\\n\\nFor breakfast, enjoy a buffet featuring fresh local seafood and bountiful mountain delicacies, served in our dining room overlooking Suruga Bay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use travel agency gift certificates to pay for my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that gift certificates from travel agencies are not accepted. We kindly request your understanding in this matter.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How spacious are the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Details regarding the size and layout of each guest room can be viewed here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What baby equipment is available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer baby cots free of charge.\\n\\n*Please note that quantities are limited.\\nAdvance reservations are available. Please inform us via the request field when booking or contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are televisions available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with an LCD television.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the designated smoking area located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is one designated outdoor smoking area located to the right side of the main entrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the public bath barrier-free accessible?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Handrails are installed in the bathtubs of the public bath.\\n\\nTo ensure a seamless and comfortable experience, please feel free to contact us by phone in advance if you have any questions or concerns.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add breakfast on the day of stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Same-day additions for breakfast are subject to seat availability.\\nFor weekends, peak seasons, or busy days, we highly recommend reserving at least one day in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding closed days and current operating status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In the event of an emergency such as a natural disaster, or depending on social circumstances, operating hours may change or the property may temporarily close.\\n\\nThe latest information will be announced on our official website. If you require immediate assistance, please contact us directly by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there rooms available for three guests sharing one room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our guest rooms can accommodate up to three guests in one room. An extra bed is also available.\\nAs rates vary depending on the number of guests and the plan selected, please kindly check the rate plans when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer day-use plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer day-use plans. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there swimming beaches near the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Norihama Beach, a popular swimming spot in Nishi-Izu, is located approximately a 2-minute drive from our hotel. It is a very popular destination for families.\\n\\nFor details on Norihama Beach and other swimming beaches in the surrounding area, please refer to our official website pages.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Will a cancellation fee be charged if a reservation is canceled due to natural disasters or public transportation disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In the event of a cancellation due to natural disasters or disruptions to public transportation, please contact us by phone, as we are unable to verify your reservation status via the chatbot. We will guide you through the details, including cancellation fees.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does it take to receive a reply to an inquiry email?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We usually respond to inquiry emails within 1 to 2 days. However, please note that it may take a little longer during periods of high inquiry volume.\\n\\nIf you do not receive a reply, it is also possible that our message was not delivered due to your email settings, so please feel free to reach out to us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use hometown tax donation (Furusato Nozei) accommodation vouchers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not accept electronic gratitude vouchers from Nishi-Izu Town hometown tax donations (Furusato Nozei).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which floors are the guest room floors?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest rooms are located on the 2nd to 6th floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you issue a receipt?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We can only issue receipts for payments made directly at the hotel. For advance online payments, please issue your receipt through the booking website where the payment was processed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about dining with pets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Regrettably, pets are not permitted at our hotel. We kindly ask for your understanding.\\n\\nGuide dogs and service dogs are welcome to accompany you. Please inform us at the time of your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any restaurants where children are not allowed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our restaurant does not impose age restrictions, so young children are most welcome to dine with us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any convenience stores nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is a Seven-Eleven convenience store located a 3-minute walk from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Information regarding the Year-end and New Year holiday period\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check our official website for the latest information on operating hours and reservations during the Year-end and New Year holidays.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change a pay-at-hotel reservation to advance payment?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to change your payment method after making a reservation, we kindly ask that you rebook your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my room type after making a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can review your reservation details in the automatic confirmation email sent when your booking was completed. To modify or cancel your reservation, please proceed through the booking channel you originally used. If you have any questions, please feel free to contact us by phone or email.\\n*Changes to the room type or number of guests may not be accommodated depending on room availability.\\n*Price differences may apply depending on the changes made.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the dinner hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner is served from 18:00 to 20:00.\\n*Depending on reservation status, seating may be limited to an 80-minute time slot.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an ice machine in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no ice machine in the hotel premises. Ice is available in the 1F Lounge, so please feel free to help yourself.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How should I make a reservation if a child will be sharing a bed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you are traveling with a child who will be sharing a bed, please specify the total number of guests under \\\"Number of guests per room\\\" when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the shuttle bus schedule?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<Using the Hotel Shuttle Bus>\\nShuttle services are available between Mishima Station and Il Azzurri.\\n\\n\u25a0 Regarding transfers to and from the nearest bus stop, please contact us by phone.\\nTEL: +81-558-52-0346\\nWe offer a complimentary shuttle service between the hotel and the nearest bus stop, \\\"Dogashima\\\".\\nPlease feel free to call us when you arrive at the bus stop, or after visiting local attractions such as the sightseeing boat or the Yuzo Kayama Museum, and we will be delighted to pick you up.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the baths in the guest rooms hot spring water?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The following room types feature private hot spring baths:\\n\\n- Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath)\\n- Luxury Ocean View (with Hot Spring Open-Air Bath)\\n- Luxury Ocean View (with Garden Hot Spring Open-Air Bath)\\n- Executive Ocean View Suite (with Hot Spring Open-Air Bath)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the communal bath a hot spring?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our communal bath features natural hot spring water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there rooms available for four guests in one room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All room types except the Deluxe Ocean View Twin (with Garden Hot Spring Open-Air Bath) and Deluxe Ocean View Twin (1\u20133 guests) can accommodate four guests in a single room.\\n\\nExtra beds will be provided. Please note that rates vary depending on the number of guests and the selected plan, so kindly check the rate details when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I am unable to reach you by phone. What should I do?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize if the phone lines are busy. Kindly try calling us again after a short while.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change the number of guests after completing my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can review your booking details in the automated confirmation email sent upon completing your reservation. For any changes or cancellations, please proceed through the booking channel or platform you originally used. If you have any questions, please feel free to contact us by phone or email.\\n*Please note that changes to rooms or guest count are subject to availability and may not always be possible.\\n*Additional charges or price differences may apply depending on the changes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the displayed room rate per person?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The room rate displayed on the plan search page is the total amount for the searched number of guests.\\nYou can view the breakdown of charges under \\\"Price Details\\\" as you proceed with your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation by phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly accept reservations online through our website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"If paying on-site, when should the payment be made?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For payments made on-site, we kindly request that payment be settled upon check-out.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my length of stay after completing the reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please proceed through the booking channel or platform you originally used. Should you have any questions, please feel free to contact us by phone or email. *Please note that requests for changes to room type or number of guests may not be accommodated depending on room availability. *Price differences may apply depending on the changes made.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of view can I enjoy from the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our guest rooms offer an oceanfront view overlooking Suruga Bay. Guests can fully enjoy the breathtaking scenery, from stunning sunsets to beautiful starry skies under the moonlight. *Please note that due to the structural design of the building, fireworks during the fireworks festival cannot be viewed from the guest rooms. The viewing area for the fireworks festival is approximately a 3-minute walk from the property.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there menus for children or toddlers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer specific menus for children (elementary school students) or toddlers.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the meal charges for children and toddlers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Meal charges for children and toddlers are as follows. [Breakfast] Elementary school students (ages 6 and over): JPY 3,300 (tax included) \/ Preschool children (ages 5 and under): Free [Dinner] Elementary school students (ages 6 and over): JPY 9,350 (tax included) \/ Preschool children (ages 5 and under): Free\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many guest rooms are there?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have a total of 46 guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change the number of guests, meal options, plan, or room type for each day during a consecutive stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to change the number of guests, meal preferences, plan, or room type for different days during a consecutive stay, we kindly ask that you make a separate reservation for each night. In addition, please let us know at the time of booking that you will be staying for consecutive nights.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many beds are available in each guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to each individual guest room page for details regarding the number of beds available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my booking plan after completing a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please proceed through the booking channel originally used. Should you have any questions, please feel free to contact us by phone or email.\\n*Please note that room type or guest count changes are subject to room availability.\\n*Price differences may apply depending on the changes made.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I will be arriving later than my scheduled check-in time?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you expect to arrive significantly later than your scheduled arrival time, kindly inform us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I see photos of the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Photos of our guest rooms can be viewed here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the dinner menu be changed for consecutive night stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As both breakfast and dinner are served buffet-style, please feel free to enjoy a variety of dishes to your liking.\\n*Please note that the main dinner dish changes daily.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u25a0 Location: 1st Floor, Taverna di Mare\\n\u25a0 Hours: 18:00\u201320:00\\n\u25a0 Style: Buffet\\n\u25a0 Price:\\nAdult (ages 6 and above): \u00a59,350 (tax included)\\nPreschool children (ages 5 and under): Free\\n\\nPrior reservations are not required; if tables are available on the day, you are most welcome to dine with us.\\n*For weekends, peak seasons, and busy dates, we recommend contacting us and making a reservation by the day before your visit.\\n*Depending on reservation status, table seating may be limited to an 80-minute time slot.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you prepare a surprise anniversary or birthday cake?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As a small token of our congratulations, we would be delighted to set up towel art in your room prior to your arrival.\\nPlease let us know your preference between a cake shape or a heart-shaped swan.\\n\\nCakes, flower bouquets, and other items are available for an additional charge.\\nDetails are provided below; if you wish to arrange any of these, kindly contact us in advance.\\n\\n[Cakes]\\nPlease place your cake order from the link below:\\nhttps:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1\\n\\n[Other Items & Services]\\nPlease feel free to consult with us regarding the following:\\n- Rose bouquet: \u00a55,000 (Reservation required 5 days prior)\\n- Custom bouquet: From \u00a54,000 (Reservation required 5 days prior)\\n- Dried flower arrangement (Natural style): \u00a53,500 (Reservation required 1 day prior)\\n- Bath petals: \u00a52,500 (Reservation required 1 day prior)\\n- Esthetic treatment: From \u00a515,000 (Reservations accepted until 18:00 on the day of service; please contact us for details)\\n\\nIf you wish to make a request, please contact us at the email address below:\\ninfo@il-azzurri.com\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are extra beds available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Extra beds are available. As charges vary depending on the number of guests and the selected plan, please check the room rate plan at the time of reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I be placed on a waiting list for cancellations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not maintain a waiting list for cancellations. We kindly request your understanding in this matter.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which credit cards are accepted?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For payments made on-site, we accept the following credit and debit cards:\\n\u30fbVISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, and Debit Cards\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to add dinner to my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner reservations can be made by phone or email.\\nPlease note that dinner is not strictly advance-reservation only; if seats are available on the day of your stay, you are most welcome to dine with us.\\n*During busy periods such as weekends and peak seasons, we kindly recommend contacting us to reserve at least one day prior to your visit.\\n\\nDinner is served as an Italian buffet.\\nPrice: JPY 9,350 (tax included)\\n*Available exclusively for staying guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide information regarding accommodation discounts and promotional coupons?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Information regarding special campaigns and coupons is announced on our homepage.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to book a room without meals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer room-only plans. Please review the available options on our reservation page.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you inform me about the room arrangements on each floor?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The top floor (6th floor) exclusively features Executive Ocean View Suite rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are you able to assist with a celebration surprise?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As a modest gift to celebrate your special occasion, we are delighted to place towel art in your room prior to your arrival. Please specify your preference between a cake design or a heart swan design.\\n\\nPlease note that cakes, flower bouquets, and other items are available for an additional fee as detailed below. If you wish to make an arrangement, kindly contact us in advance.\\n\\n[Cakes]\\nPlease order cakes via the following link:\\nhttps:\/\/cake.jp\/inn\/cart\/il-azzurri\/?r=1\\n\\n[Other Options]\\nPlease consult with us for the following items:\\n\u30fbRose Bouquet: JPY 5,000 (Reservation required 5 days in advance)\\n\u30fbCustom Bouquet: From JPY 4,000 (Reservation required 5 days in advance)\\n\u30fbDried Flowers (Natural Style): JPY 3,500 (Reservation required 1 day in advance)\\n\u30fbBath Petals: JPY 2,500 (Reservation required 1 day in advance)\\n\u30fbAesthetic Spa Treatment: From JPY 15,000 (Reservations accepted until 18:00 on the day; please contact us for details)\\n\\nIf you have any requests, please reach out to us at:\\ninfo@il-azzurri.com\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<Hotel Shuttle Bus>\\nOperates between Mishima Station and the hotel.\\n\\n<Public Bus Users>\\nWe offer a complimentary shuttle service to and from Dogashima, the nearest bus stop to our hotel. Please feel free to call us upon your arrival at the bus stop, or after visiting local attractions such as the sightseeing boat or Kayama Yuzo Museum, and we will gladly come to pick you up.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I have not received my booking confirmation email.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have not received your confirmation email, it may be due to one of the following reasons:\\n\\n- The email address entered was incorrect.\\n- The email was filtered into your spam\/junk folder or blocked by your receiving settings.\\n\\nShould you wish to verify your reservation, please contact us directly by phone.\\n\\nInquiries regarding your stay:\\nReception Hours: 9:00 - 18:00\\nTel: +81-558-52-0346\\n\\n*Please note that reservations made through third-party websites may take some time to be notified to our system.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How far in advance can I make a room reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sales periods vary depending on the accommodation plan. Please check the room availability search on our official website for currently available plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room types are available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer various types of guest rooms tailored to different occasions. Please check here for details.\\n\\n*Kotatsu (heated tables) are available exclusively during the winter season in the Executive Ocean View Suite.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How much is the accommodation rate?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room rates fluctuate depending on the plan and availability. We kindly ask you to check the vacancy search on our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I pay the accommodation fee in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, advance payment is available by selecting \\\"Advance Credit Card Payment\\\" on the payment method selection screen when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a sauna available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Saunas are available in the public baths.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I become a member?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed from here to register as a new member.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What payment methods are accepted for the accommodation fee?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Accommodation fees can be paid in cash or by credit card.\\n\\nFor payment at the hotel, the following credit cards are accepted:\\n- VISA, JCB, American Express, Diner\u2019s Club, UC, DC, NICOS, UFJ Card, Debit Card\\n\\n*Please note that electronic money and mobile payments are not accepted. Thank you for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the available accommodation plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a variety of accommodation plans tailored to suit your specific stay preferences.\\nPlease check our current availability and plans via the search function on our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me about the buffet menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here to view our buffet menu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the guest capacity for each room type?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The room types and their respective maximum guest capacities are as follows:\\n\\n- Deluxe Ocean View Twin (with open-air microbubble bath): Up to 4 guests\\n- Deluxe Ocean View Twin (with garden open-air hot spring microbubble bath): Up to 3 guests\\n- Luxury Ocean View (with open-air hot spring microbubble bath): Up to 4 guests\\n- Luxury Ocean View (with garden open-air hot spring microbubble bath): 4 guests\\n- Executive Ocean View Suite (with open-air hot spring microbubble bath): Up to 6 guests\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"An error occurred during my reservation. What should I do?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Should an error occur, we kindly ask you to refresh the page and try again.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the check-in and check-out times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in: 15:00\\nCheck-out: 11:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay with my pet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Unfortunately, we do not offer guest rooms that accommodate pets. We kindly ask for your understanding.\\n\\nGuide dogs and assistance dogs are welcome. Please inform us at the time of reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I check room availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room availability changes constantly.\\nWe kindly ask you to check the latest availability using the search function on our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me about the rates for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<Accommodation Rates for Children>\\nChildren of primary school age and older are charged the adult rate.\\n\\nPreschool children sharing existing bedding (without extra meals or bedding) may stay free of charge.\\n\\n<Rates>\\nPreschool children: Free breakfast and dinner (Please note that a children's menu is not provided).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to make a reservation.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that sales periods may vary depending on the accommodation plan. To proceed with your reservation, please visit our booking page.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to confirm my reservation.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may review your reservation details in the confirmation email automatically sent upon booking. To modify or cancel your reservation, please process the request through the channel where the booking was originally made. Should you have any questions, please feel free to contact us by phone or email. *Please note that changes to room type or number of guests may not be possible depending on room availability. *Price differences may apply depending on the changes. If you require assistance, please contact us at TEL: +81-558-52-0346 (Hours: 9:00 AM \u2013 6:00 PM).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide your contact information?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our contact details are as follows. Il Azzurri 2145 Nishina, Nishiizu-cho, Kamo-gun, Shizuoka 410-3514, Japan [Inquiries regarding your stay] TEL: +81-558-52-0346 (Hours: 10:00 AM \u2013 6:00 PM) FAX: +81-558-52-0434 *Reservations are accepted online. [Inquiries on your arrival day] TEL: +81-558-52-2222 Contact Form: https:\/\/il-azzurri.com\/contact.html\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your cancellation policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cancellation fees may vary depending on the accommodation plan and booking method. Kindly ensure you review the plan details prior to booking. If you wish to cancel your reservation, please proceed via the confirmation email automatically sent upon booking completion. *For reservations made through other booking websites or travel agencies, please contact the respective agency directly.\"\n      }\n    }\n  ]\n}<\/script>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4824","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - il azzurri<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ilazzurri.by-onko-chishin.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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